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CALL CENTER PROJECT
PROJECT INFORMATION
| Title: Us Medical Discount & Savings Card |
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| Budget: Confidential |
| Location: Not Disclosed |
| Time Left: Ended |
PROJECT DESCRIPTION
1. Primary Function we need a call centre to perform?
Ans.- Outbound Sales
2. What is the Process Title?
Ans.- AG Medical Discount Card
3. Kind of process
Ans.- Outbound
4. Total seat required?
Ans.- Above 100+ (Multiple Centres)
5. What type of call center outsourcing coverage do you need?
Ans.- Normal Business hrs Coverage
6. Center has to dial in?
Ans.- USA
7. Leads?
Ans.- Hot Leads Provided
8. Estimated budget?
Ans.- Commission Basis ($120-$150 Per Sale)
9. Mode of payment?
Ans.- Wire Transfer
10. Settlements?
Ans.- Weekly
11. Training Materials / Mock Calls/ Online Portal?
Ans.- Provided, We expects that Centre/Agents arrive on the Pre-Launch Date having received adequate Voice and Accent training, general sales training, and product specific (domain) training with the material we provide.
12. Brief description of AG Medical Discount Card Product:
Ans.- Discount prescription drug program, Save up to 90% on your
prescription drugs through the Northern Drug Store.
• Doctors/Specialist Office Visits – You can receive discounts of up to 20% at any network primary care physician or specialist with no limit on the number of visits. You and your entire family are eligible. There are over 300,000 participating physicians nationwide; your existing physician may be one of them.
• Additional Medical Savings – Average savings up to 25% on Home Health Care, Nursing Home/Long Term Care, Assisted Living and Durable Medical Equipment. Cardiovascular Network savings of up to 43%.
• Hospital Services – Just about everyone has to go to the hospital at one time or another, and this fact hits home even more if you have children. Well, now there’s a plan that can help you save up to 20% at over 3,500 participating hospitals nationwide.
• Ancillary Facilities – Save up to 20% on MRI’s, CAT scans, EKG’s, EEG’s, Blood work ect. at over 11,00 providers nationwide.
• Dental, Hearing and Vision Purchases – Save up to 20-65%
13. Manual?
Ans: http://www.applegreenllc.com/AG_Medical_Discounts.zip
CURRENT BIDS
| BID DATE |
SERVICE PROVIDER |
BID AMOUNT |
EST. DELIVERY DATE |
| 09/05/08 |
CALL VERIFIED, INC. |
$25.00 |
10/01/08 |
| COMMENTS: CALL VERIFIED, INC. opened its operation in Panama City, Panama at the beginning of 2005 in order to provide a cost-effective contact center model for North American clients in the Debt Consolidation, Mortgage Refinancing and Foreclosure prevention Market. Our headquarters are in Florida and our call center has a capacity for up to 100 agents. Panama has developed into a natural hub for bilingual U.S. support and consolidated contact center for the region, primarily because of a significant pool of available fluent English-speaking labor and extensive U.S. influence on the culture. Our operation in Panama leverages CALL VERIFIED, INC’s global expertise in state-of-the-art contact center technology (including VoIP, site interconnectivity, CRM tools, etc.) and global best-practice to project implementation, and performance management. We pay a great deal of attention not only to training our Customer Service Professionals (CSPs) in general contact center skills and client product knowledge, but also in areas such as accent neutralization and regional cultural knowledge. Thank you in advance for your business and we look forward to hearing from you soon. We offer quality English AND/OR Spanish bilingual contact management solutions: INBOUND OR OUTBOUND: CUSTOMER SERVICE / TECHNICAL SUPPORT / SALES TELEMARKETING / SALE LEADS GENERATION OR QUALIFICATION: FINANACIAL, MORTGAGE, CREDIT CARDS. / ORDER PROCESSING / CATALOG ORDERS / HELP DESK CONTACT US AT: jamesecvi@aim.com or (507)3150005. WE WILL BE HAPPY TO ASSIST YOU OR SEND US AN E-MAIL AND WE WILL CALL YOU BACK. JAMES ELDER. |
| 09/06/08 |
Quick-Wit Corporation |
$25.00 |
09/15/08 |
| COMMENTS: We are interested to have a business partnership with your organization. We came across to your advertisement looking for an outsource company. Our company is capable of delivering your requirement and we are ready to accept the project. Please check out our website to know more about our company profile, www.quickwitcorp.com. We are available for communication with our voip lines and we are looking forward to hear from you. email me regarding this opportunity at mlayson@quickwitcorp.com. |
| 09/06/08 |
Convocare Systems Inc. |
$25.00 |
09/16/08 |
| COMMENTS: Convocare Systems is an offshore contact center based in the Philippines and has a 250-seat capacity. Our expertise lies in outbound-inbound contact, customer service, business and data processing, technical support, and web services. While our expertise enables us to cost-effectively provide solutions that are aligned with client objectives, our dedicated team is driven towards providing the most efficient and professional services for our clients. |
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