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CALL CENTER PROJECT

PROJECT INFORMATION

| Title: Data Collection By Telephone Survey |
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| Budget: Over $25,000 |
| Location: Not Disclosed |
| Time Left: Ended |
PROJECT DESCRIPTION

Project Description: We are Canada based organization. We are looking for call center providers for requirement of call center services. We are looking to enter into a contract with a reputed and experienced call center provider for the purpose of work related to collecting data for the 2008 Mortgage Consumer Survey by Telephone Interview. The estimated budget of this work is 245000 USD including applicable taxes.
Scope of work:
1.) Review a pre-designed survey questionnaire and make recommendations to us regarding survey design and wording. The survey is expected to have up to 7 open ended questions.
2.) Program and test the survey using a Computer Assisted Telephone Interviewing System.
3.) Conduct 1500 interviews in the official language of choice of the respondent with calls to occur no later than 9:00 p.m. local time.
4.) Perform all data editing and coding and create and deliver a fully labeled SPPS*.SAV files to be pre-approved by us.
5.) Generate a set of data cross tabulations with us to five pages banner breaks.
6.) Deliver a survey management report including a call disposition report as well as overall and regional based response rate, average survey length, incidence rate and flow rate.
Interested providers are requested to send their responses on or before 2 pm EDT July 30, 2008. Providers can submit their proposal by e-mail. Proposal may be submitted in MS Word, Lotus WordPro or PDF in English or in French.
Project Cost: 245000 USD
CURRENT BIDS

| BID DATE |
SERVICE PROVIDER |
BID AMOUNT |
EST. DELIVERY DATE |
| 07/14/08 |
ITCube |
$25.00 |
07/15/08 |
| COMMENTS: ITCube is an ISO 9001:2000 certified, CMMi Level 4 company. ITCube is a technology services and outsourcing company founded in Ohio, USA with a subsidiary organization in UK and India, which includes 200-seater call center in Pune, India. ITCube designs and implements high performance business solutions. We provide Consultancy, Software and BPO services. Currently providing these services to our clients in UK and US. We have experience in conducting surveys and selling mortgages to some of our US clients. We are currently running a surevey process for one of our healthcare client in USA. We are also working on another project for a mojor legal support service provider based in US. Where we do similar activity which involves calling customers of our client as well as processing documents for the client. We can effectively execute this project as well. Please provide me with your contact information to discuss more details about the project and take things to the next level. Saeed Khan E-mail: saeed@itcube.net, US: 513-373-4906, Cell: +919823035001, website: www.itcube.net Look forward to hearing from you. |
| 07/14/08 |
ChoiceConnex |
$25.00 |
07/28/08 |
| COMMENTS: Greetings. We are ChoiceConnex an ISO Certified Contact Center located at Mumbai, India. We are interested to do your project. You can find our company details at www.choiceconnex.com. I look forward to hear from you. Regards, Sriram Iyengar. Email - si@choiceconnex.com |
| 07/14/08 |
|
$25.00 |
07/15/08 |
| COMMENTS: My company name is ETERNITY TELECOMS SERVICES based on delhi. We have 20 seats call center. and we r looking this type of process. send me details at etsusuk@gmail.com or call me +91 9212582629. Send me details as soon as possible |
| 07/15/08 |
CNS |
$25.00 |
08/25/08 |
| COMMENTS: I would like to introduce Colwell&Salmon (India) Ltd. as a one of the major KPO/BPO in India, with a presence in USA and India. We currently have two international facilities in USA and two in India, plus we have more than 12 facilities in India for our domestic and India centric operations. We are a part of one of $700mil. Flagship Company GHCL (part of Dalmia Group).We handle Customer care, Outbound, Up-sales and Lead generation for various IT consulting/software firms across UK, USA and many other countries around the globe with utmost quality and profitable margins e.g. Customer queries, 24/7 call handling & manual call attending, Up-sales, credit collections, Switchboard and customized client services. We have a dedicated unit handling Finance & Accounting process for many companies including Accounts Payable, Receivable, Inventory, Billing, Claims, Till Helpdesk, logistics and ERP/SAP management e.g. ROSEBYS – a home furnishings retail chain with over 330 stores. We also have a dedicated unit working on various Data collection/telephonic interviewing Market Research projects for many reputed Market Research companies, Fortune 500 companies, government and social organizations. We are now in the process of acquiring a healthcare company in USA.I find the project perfectly matching our profile. I would love to speak with you directly in regards to the project and to know how soon we can start the project. Please call me on +91-9958633900 hardeep.singh@colwell-salmon.com. |
| 07/13/08 |
Neuron Technology Solution |
$25.00 |
07/20/08 |
| COMMENTS: We are a team of 20 members looking to expand in all streams of business activities. We have been in the field for more than 5 years and have professionals in all the fields. We are an upcoming firm in India and are willing to provide solutions across a wide spectrum of solutions across the world. We are about to register our main development center in India with highly qualified professionals and good infrastructure. We also work as Business Consultants for some of the major call centers in India. Service is provided at the most competitive rate. Contact us @: Info@Neuron-Tech.com or Neurontechnology@gmail.com |
| 07/14/08 |
Creative IT Solutions |
$2,500.00 |
07/20/08 |
| COMMENTS: Dear Sir/Madam
We are in outsourcing business since last 4 Years and have been working with most well known firms, companies and reputed organizations nationwide and internationally. Currently we are working on projects like Medical Transcription, Knowledge Word, Data Entry, Call Center and Digital GURU.
We are located in Pakistan (Karachi) with most professional and experienced workforce that knows how to complete the work with speed and accuracy and to meet deadlines. Now, we want to expand our business and looking for more projects.
Please let us know if you need our help in any type of work like Medical Transcription, Data Entry Call Center or Digital GURU etc. If we can serve you in any way, please contact our Marketing Manager Mr. Mohammad Atif Qamar at 0333-3500987, email: attiqamar@yahoo.com attiatif@hotmail.com
URL: www.creativeitsolution.com
info@creativeitsolution.com
Yours truly,
Creative IT Solutions |
| 07/15/08 |
Mailmantraa Services |
$25.00 |
07/20/08 |
| COMMENTS: Hi, Having read your post, we would like to offer our services for the same. You may want to discuss further details on personal email address: wilson-thomas@hotmail.com
Regards,
Thomas |
| 07/16/08 |
NIIT Smart Serve Limited |
$25.00 |
07/17/08 |
| COMMENTS: NIIT SmartServe, established in 2002, is a 100% subsidiary of NIIT Technologies Ltd. It provides support to diverse verticals including Insurance, Financial services, Telecom, Travel & transportation and Retail. It delivers customized BPO solutions requiring excellent training and knowledge management. Its integrated suite of services blends state-of-the-art technology and business process expertise, gained from the substantial experience that NIIT Technologies and NIIT SmartServe have in the stated verticals, to deliver identifiable cost savings and business efficiency. Its World Class Facility, advanced telecommunication infrastructure, stringent data security methods [BS7799 / ISO 27001] and proven methodology (BPM3) for process migration add to its customers’ satisfaction. Improvement methods based on Six Sigma and COPC-2000 certification enhance its service delivery. Its human resources are a strong differentiator. With a deep employee development and training culture, its ability to ‘skill’ and ‘scale’ manpower is a big asset. NIIT SmartServe has made its mark as a global outsourcing brand with its achievements like 100% Customer satisfaction, Best Contact Centre – APAC award (ContactCentreWorld.com) and listings with IOAP and Fortune Global. We are keen on working on this program. Please write to me at ankurba@niitsmartserve.com with the details of the program. Many Thanks, Ankur Bamba |
| 07/16/08 |
CNC Management Solutions Pvt. Ltd. |
$25.00 |
07/25/08 |
| COMMENTS: Dear Sir
We feel great pleasure in introducing our India based BPO Company as a team of Call Centre professionals. We are having a multiple sitting arrangement with current sitting arrangement of 10 people. Presently we are providing our services to ICICI Bank Ltd. and HDFC bank Ltd. We will be grateful if we get a chance to serve our cost and time saving services to your esteem organization. We have done our full efforts to provide the best Outsourcing Solutions to your esteemed organization with the help of our excellent combination of experienced and enthusiastic team of professional. I hope you will find the best solutions of your outsourcing needs from us.
Assuring to give our best services and waiting for the positive response from your end….
Please feel free to contact me on below mentioned mail id and my direct cell number.
Thanks
Khalid Ali Siddiqui
Managing Director
CNC Management Solutions Pvt. Ltd.
Khalid.siddiqui@cncmanagements.com
+91-9928315786 |
| 07/16/08 |
Buy the Staff Discount Outsourcing |
$25.00 |
07/17/08 |
| COMMENTS: Our call center is located in the Philippines it has two sites ( Baguio & Cebu)
we have been doing sales & arketing calls for top telecom companies in the US. Our main office is located in Houston, Texas, the center employs more than 150 agents and counting. Our site is equiped with a-state of the art equipment, technology providers are AT&T and Cisco. We could love to work with you, for more info contact us at (281)440-4949 or email me at jamiem@beckerstaxservice.com. Thanks you |
| 07/17/08 |
CNS |
$25.00 |
08/25/08 |
| COMMENTS: I would like to introduce Colwell&Salmon (India) Ltd. as a one of the major KPO/BPO in India, with a presence in USA and India. We currently have two international facilities in USA and two in India, plus we have more than 12 facilities in India for our domestic and India centric operations. We are a part of one of $700mil. Flagship Company GHCL (part of Dalmia Group).We handle Customer care, Outbound, Up-sales and Lead generation for various IT consulting/software firms across UK, USA and many other countries around the globe with utmost quality and profitable margins e.g. Customer queries, 24/7 call handling & manual call attending, Up-sales, credit collections, Switchboard and customized client services. We have a dedicated unit handling Finance & Accounting process for many companies including Accounts Payable, Receivable, Inventory, Billing, Claims, Till Helpdesk, logistics and ERP/SAP management e.g. ROSEBYS – a home furnishings retail chain with over 330 stores. We also have a dedicated unit working on various Data collection/telephonic interviewing Market Research projects for many reputed Market Research companies, Fortune 500 companies, government and social organizations. We are now in the process of acquiring a healthcare company in USA.I find the project perfectly matching our profile. I would love to speak with you directly in regards to the project and to know how soon we can start the project. Please call me on +91-9958633900 hardeep.singh@colwell-salmon.com. |
| 07/17/08 |
KASYAPISERVE |
$200.00 |
07/21/08 |
| COMMENTS: My name is Mark Anderson I am business development manager at kasyapiserve, we are 200 seat call center located in India we offer call center services
To our clients in USA and UK, our services includes CATI Telephone Interviewing , Survey, Market research and data Collection at very cost effective and
Low rates in the offshore market, our dedicated operation team handles the job as per the client guidelines and their requirement we take care of our client
Reputation in the market that is why we have a separate Quality Team, we want an opportunity to earn your business be your # 1 Business Partner.
By offering an ironclad Guarantee performance as per your Business requirement, looking forward to do business with you, please be kind enough to give
Me your contact details so that My Vice President can visit your office and discuss each other business needs |
| 07/19/08 |
Akshar Info Services |
$25.00 |
08/01/08 |
| COMMENTS: Respected Sir, We are offering you our proposal for Contact/Call center services and solutions. AIS group is rooted in the belief that exceptional performance is a function of exceptional people, exceptional tools, exceptional training, exceptional measurement, and most importantly, exceptional expectations. We are 100 seated national/internationational center located in Surat, Gujarat, India where outstanding work ethic and strong moral character comes... AIS infuse state-of-the-art Contact/Call center technology, creating a powerful combination of the right talent with the right technology. Servicing and retaining is the life of business to remain successful. That's where AIS Group comes in. We are committed to providing you with the highest quality service at the most competitive price possible, allowing you to focus on managing your needs rather than managing your wants. We can offer you the best services and solutions with technically perfect and up to mark technology. Our execution is very fast and we assure you maximum throughput on our services and solution integration. We are looking forward for your interest working / partnering with your company for the above mentioned services as an offshore partner with good number of seats at a competitive rates for per hour/per seat/per day basis. We hope it will be as per your requirements. Do forward us the complete contact details. Kindly acknowledge and a line reply is appreciated. Heny Patel services@aksharinfoservices.com +91-09924470031, +91-09427498410, +91-09727699966 |
| 07/19/08 |
ATHEN ENTERPRISES AND CONSULTANCIES |
$25.00 |
07/20/08 |
| COMMENTS: We are Zaara group of companies which have a vast and different verticals and is a milestone of providing best services we are in BPO voice non voice services like customer services and telemarketings and detailing and designing in arch and construction works and also in financial services we have a large group of experts dealing with same thing domestically please send me the project details so that we can close things asap... contact Syed jafar sadiq +91 9970338868 jafar@zaaraenc.com Aurangabad Maharashtra India We can go as per your requirement.We have all s/w reg if required we can get other S/w also. For further details let me send you our company profile |
| 07/20/08 |
Afrilink International |
$26.00 |
07/21/08 |
| COMMENTS: We are Afrilink International which have a variety of services of high quality and we are a BPO voice non voice,telemarketing,transcription,Data Entry, and also in financial services. We have high qualified staff who are experts in different named areas dealing with the same thing. You can contact me on +254724237548/jwangarah@yahoo.com/businessdevelopment@afrilink.co.ke and you can view our company at www.afrilink.co.ke. Awaiting your response. |
| 07/21/08 |
Ridhiman Infosols |
$50.00 |
07/22/08 |
| COMMENTS: Telemarketing, Collections, Lead Generation, Bookkeeping, Accounting, Payroll management, Dataentry, Medical billing, Claims Procesing,etc.. |
| 07/21/08 |
GLOBALeSTAFF |
$25.00 |
07/25/08 |
| COMMENTS: Good day! This is Leda Ramirez of GLOBALeSTAFF. We are headquartered in California and we also have sites in the Philippine Islands. Our company has housed different inbound and outbound campaigns for 3 years already. Our Operations Team had extensive training in doing different appointment settings, lead generation and sales per se. We have a number of both B2C and B2B campaigns and some of those do require asking for credit card and other confidential information. I am positive that we will be able to provide you with the necessary production and infrastructure that you need on this project. I will be happy to discuss things with you. Please give me a call at 510.746.1301 or send me an e-mail through lramirez@globalestaff.com. I am looking forward to do prosperous business with you and your company. Thank you! |
| 07/22/08 |
Quick-wIT Corporation |
$25.00 |
07/30/08 |
| COMMENTS: We are interested about this project. We would like to know more the details of the project. Kindly email it to flgr3g@quickwitcorp.com and mlayson@quickwitcorp.com |
| 07/24/08 |
stargroup2002 |
$25.00 |
07/25/08 |
| COMMENTS: : We are Star Group companies who is handling 24/7 all type of Inbound and Outbound projects. we have total of four years experience in surveys and lead generation, appointment setting campaigns. All seats are networked with both data and voice capabilities and are available on a 24x7 basis. Delivery Model blends robust technology solutions along with superior operations management, which provides our clients with enhanced customer experience. send me the project details so that we can close things as soon as possible. contact : stargroup2002star@yahoo.co.in, +91-9940200239,For further details let me send you our company profile |
| 07/25/08 |
Etech Inc |
$25.00 |
07/30/08 |
| COMMENTS: We have a Huge Data Collection and Cleaning Project , from a Fotune 500 Company in the US.
About us:
Etech, Inc. a privately owned corporation that has provided Customer Contact Services for over ten years. We are a Tier One preferred provider for Fortune 500 companies, employing 2000+ team members with facilities in the U.S. and India.
Since the founding of the company in 1997, Etech has provided services to a variety of Fortune 500 clients in verticals including: telecommunications, financial, education, hospitality, advertising and retail. Our service offerings include inbound, outbound, and blended sales and service; web chat, email fulfillment, back office processing, help desk tech support, Software and web development services, “Multilingual” Voice and Chat quality audits. Our highly advanced world class technology provides the platform necessary to enable a high level of quality service at all times.
We understand that suppliers of domestic and offshore services must be able to deliver wholly consistent performance regardless of the location of those services.
We would appreciate the opportunity to discuss our organization with you and the benefits which we may provide to you
http://www.etechinc.com/about_Etech.html
Thank You.
Yatin Shah | Global Business Development
US : 936-622-3407 , 936-340-3401 India :79-23213089
Mobile : 91- 9825263837
yshah1@etechinc.com
www.etechinc.com |
| 07/25/08 |
KASYAPISERVE |
$300.00 |
07/26/08 |
| COMMENTS: My name is Mark Anderson I am business development manager at kasyapiserve, we are 200 seat call center located in India we offer call center services
To our clients in USA and UK, our services includes CATI Telephone Interviewing , Survey, Market research and data Collection at very cost effective and
Low rates in the offshore market, our dedicated operation team handles the job as per the client guidelines and their requirement we take care of our client
Reputation in the market that is why we have a separate Quality Team, we want an opportunity to earn your business be your # 1 Business Partner.
By offering an ironclad Guarantee performance as per your Business requirement, looking forward to do business with you, please be kind enough to give
Me your contact details so that My Vice President can visit your office and discuss each other business needs |
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