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CALL CENTER PROJECT
PROJECT INFORMATION
| Title: Us Outbound Hourly Campaign That Converts To Inbound! |
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| Budget: Not Sure |
| Location: Not Disclosed |
| Time Left: Ended |
PROJECT DESCRIPTION
Please find the details of an exciting US Outbound campaign which will convert into an inbound campaign after 3 months -
This is an outbound upsale of security system installation and we have made this into an hourly payout of $10 per hour with a commitment of 1 SPD in a day of one shift (8 hours). Essentially, this would be of one shift (Easter Standard Time) and would turn into a 24/7 inbound process in 3 months if the center provides good sales. If the center provides 0.5 SPD, then we provide a compensation of $5/hour. If the center provides 1.5 SPD, then per hour payout would be $15 per hour. The compensation on the day will be dependent upon the sales per day. We will wire the money weekly (every Friday) directly to the center.
Here are some more details of the campaign -
Process Name: ADT Alarm
Campaign type: B2C initially and then B2B also
Calling Zone: USA (New York State)
Sign up with: Client
Payout: $10 per hour
Historical SPD: 2.5
Billing cycle: Weekly
Minimum Seats to be started: 10
Maximum Seats: 50
Technical requirements: Predictive dialer
Shift: Eastern Standard Time (EST)
Calling Data: Database will be provided by Client at a cost, however, center
can also use their own data
Training: Online Training will be provided at no charge
Training Period: 1 week max
Contract period: 1 Year
Any other Terms and Conditions: Only for centers currently running US
campaigns (atleast 6 months experience)
All centers that are currently running US campaigns for the last 6 months, please drop-in a mail with your company profile and details of your current US campaigns.
Shortlisted centers will be required to start by end of next week.
CURRENT BIDS
| BID DATE |
SERVICE PROVIDER |
BID AMOUNT |
EST. DELIVERY DATE |
| 05/19/08 |
GLOBALeSTAFF |
$25.00 |
05/22/08 |
| COMMENTS: We are a company headquartered in California and we also have facilities in the Philippines. Our company has a wide experience in doing outbound sales - lead generation, appointment setting and sales per se. We also have housed various inbound accounts. We can provide you with the number of seats that you require as well as the facilities needed for the campaign. Please send me the complete details on the program thru lramirez@globalestaff.com or call me at 510.746.1301. Looking forward to hear from you soon. |
| 05/19/08 |
Vox Asia Contact Solutions |
$25.00 |
06/01/08 |
| COMMENTS: Hi, we are a call center located in Makati, Philippines. We've been in the buisness for 2years now.
Please let me know to which email add can i send our company profile and would like to let you know more on the project we handle.
you can reach me thru yujenell@gmail.com or to 213.271.1255 |
| 05/14/08 |
Quick-wIT Corporation |
$25.00 |
05/25/08 |
| COMMENTS: Quick-wIT Corporation was conceived and born to address global technical needs for instant live advice to both new and experienced users of computers ranging from basic learning and typing to access to the more complicated universal network of cyber space. The concept includes assistance to individual and corporate needs for webpage / website application and innovation, software design and development, modification, search engine optimization and or interactive enhancement to make the site more informative and user-friendly.
Quick-wIT Corporation later evolved to providing virtual assistant services, medical transcription, on-line order and remittance processing, telemarketing, internet marketing as well as customer support services that include on-line order processing, order follow through, global delivery tracking, handling of customer complaints and queries.Quick-Wit Corporation agents and Technical Development team is composed of highly-trained, English speaking and hardworking professionals who can assist to manage and address the global growing business outsourcing needs at very reasonable rates. Through quality services, our clients can cut administrative costs and boost productivity by reducing operational costs and time while fully realizing the value-adding benefits of keeping clients' data secure, accurate and updated on real time.
Quick-Wit Corporation have direct access and employs seasoned teams of Project Managers, Systems Analysts, Website Designer and Developers, Software developers, top notched internet sales representatives and telemarketing. We specialize in software development for business applications for B2B eCommerce and Enterprise Portal Solution.
email:marcuslayson@yahoo.com and flgr3g@yahoo.com |
| 05/14/08 |
ZAARA ENTERPRISES AND CONSULTANCIES |
$25.00 |
05/17/08 |
| COMMENTS: We are Aurangabad based center which is 8th fastest going city in world We would be best and competent for your services answers as per your requirement. We have a center with a capacity of 200 is looking for a process we have capacity to ramp up to 200 seater with inbound architecture for this particular process. we have equipments and technology :- IPLC: We do have, Dialers: we have Concerto.We have a very nice training and on job training schedule with all the people qualified and experienced in this industry. for enquiry plz contact jafar@zaaraenc.com 091 9970338868 . |
| 05/14/08 |
Pioneer Info Tech Inc |
$25.00 |
06/02/08 |
| COMMENTS: Pioneer InfoTech Inc. is headquartered in Chennai, India. We have been in business for the last 2-year. Pioneer InfoTech Inc proven Onsite Management - Offshore Delivery methodology allows us to gain a deep understanding of your company’s unique needs and challenges and translate them into solutions that are managed locally and delivered globally. Our ability and experience in providing a wide range of Customer Contact and BPO solutions means that we are able to customize each solution based upon industry standards and best practices inclusive with our own experience.
At Pioneer InfoTech Inc you get all the benefits from outsourcing your needs without a drop in the quality of service provided. We use a predictive I-3 dialer & IBM hardware to undertake high volume of campaigns and provide the best service with no downtime. We are 100% redundant. Our agents are experienced in both sales, lead generation & Back office processing.
· Believe in effective communication with customer and prospect to deliver and capture information.
· Cost effective solutions designed as per our clients needs.
· Measure customer satisfaction via survey or direct customer service style calls.
With many years of experienced professional personnel in the call centre industry our call centre manages & handles projects such as: lead generation, appointment setting, warm sales, customer renewal, inbound sales, order taking, surveying, data cleansing, mortgage & investment lead generation, mobile & satellite sales, credit card sales, etc.
Our company also undertakes projects from the UK, Australia as well as the U.S. We are fully dedicated to transparency and to working towards your goals. Your success is our success; that's why we chose to customize every aspect of our projects and provide custom tailored solutions.
The telemarketing services we offer include:
· Appointment Setting
· Lead Generation
· Up Selling/Cross Selling
· Phone Sales
· Seminar Registration
· Surveys
· |
| 05/14/08 |
Nirvana Software Pvt. Ltd. |
$25.00 |
05/20/08 |
| COMMENTS: We are Nirvana Software Pvt. Ltd., a software development and BPO services company based in Hyderabad, India. We have recently established our call center facility, fully equipped with the latest facilities. Our call center is a fully VOIP based network located in a 2700 sq. ft premise with 100% power backup. The center has a capacity of 50 seats, which can be increased further within short notice. We employ only trained customer service representatives and agents who are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service. We bring high quality and innovative thinking to our services and endeavor to exceed the expectations of our clients by providing exceptional service and acting as a catalyst for their growth by contributing to their flexibility and responsiveness. Customers today seek individual attention and time, which may not be possible to the large providers given the volume of their business. As a relatively new entrant into the market we can afford to charge lower prices for our services as opposed to the established providers who have their overhead and reputation to take care of. Also our small size allows us the flexibility to provide individualized, prompter, faster and better service. We would like to bid for your requirement. You can contact us on +91 9247166200 or mail us at nirvana.softwareltd@gmail.com. Thanks & Regards, Raghavender Bheem Reddy, Managing Director. |
| 05/14/08 |
Inez Infotech Pvt. Ltd. |
$25.00 |
05/14/09 |
| COMMENTS: e are a state of the art 400 seater strategic outsourcing
Organization based at Mumbai (India). We are on the Nortel & Cisco network along with IBM DELL & HP servers & on the Aspect Concerto Solutions and IPLC. We are a Pvt. Ltd co. and have been providing Customer Contact Services. We are currently Pvt. Ltd co. and have been providing Customer Contact Services. We are currently running with 400 seats and are in the process of ramping up to 600 seats shortly. Our service offerings include inbound, outbound, and blended sales and service; web chat, email fulfillment, back office processing, help desk tech support, etc. Our highly advanced world class technology provides the platform necessary to enable a highly advanced world class technology provides the platform necessary to enable a high level of quality service at all times at a very economical cost. We understand high level of quality service at all times at a very economical cost. We understand consistent performance regardless of the location of those services. We have a joint over 60 years of call center experience and would be specially interested in inbound process.
We would appreciate the opportunity to discuss our organization and the services we render at a given opportune time and look forward for the pleasure of hearing from you soon |
| 05/15/08 |
iMarque solutions Pvt Ltd |
$30.00 |
05/18/08 |
| COMMENTS: Hi, Hope you are doing well. I am Pavitra working as an Operation Manager in iMarque Solutions Pvt LTd. (http://www.imarque.co.in/) is a leading Business Process Outsourcing (BPO) firm located in the heart of BPO and IT hub at Chennai in India.iMarque provides exceptional services in the areas of Customer Support, E – Publishing, xml conversion, Form Processing, Data conversion, Order Processing & .Outbound/Inbound International Call center. At iMarque, we have an equipped capacity of 150 dedicated seats with capability to ramp up to 300 seats at a short notice. All seats are networked with both data and voice capabilities and are available on a 24/7 basis. Our Service Delivery Model blends robust technology solutions along with superior operations management, which provides our clients with enhanced customer experience.iMarque delivery model, not only reduces your operational costs by 30-40%, but also adheres to stringent quality standards. We are keen on working for your projects. I would request you to please revert with the details of the program. You can write to me on pavitra.s@imarque.co.in or call 91 9840755711 |
| 05/17/08 |
Corporate Infocom Private Limited |
$27.00 |
06/20/08 |
| COMMENTS: WE WILL SERVE ALL THE SERVICES FOR THE PROJECT. PLEASE REVERT US BACK ASAP. TERMS AND CONDITIONS ARE NEGOTIABLE.
KINDLY MAIL US ON info@corporatesociety.org , support@corporatesociety.org |
| 05/17/08 |
Emprand Consultancy Services |
$30.00 |
05/20/08 |
| COMMENTS: Emprand Consultancy Services is a professional organization with its base in
India (Kerala) having an ever thriving motivation to provide the
unparalleled and unique service in the outsourcing industry. We provide our
clients
? Proper and complete business solution.
? Transparent Interaction and procedures.
? Work completed in timeline.
? Cost reducing methodology.
We have over 200 BPOs, IT firms, Engineering Firms and Consultants (India,
Pakistan, USA, UK, China and Ukraine) across the globe affiliated to us who
delivers world class services with total discipline and dedication.
We provide services in:-
? Business Process Outsourcing
? Programming, Software & Database
? Website Designing & Marketing
? Graphic Designs, Presentations, Animation & Multimedia
? Engineering , CAD & Architecture
? Sales & Marketing
? Finance and Accounting
? Networking , Hardware & Telephony
For detailed information on our services please contact our consultants at business@emprand.com |
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