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CALL CENTER PROJECT




PROJECT INFORMATION

Title: Hourly Base B2b Outbound Campaign
Budget: Confidential
Location: US UK AUS CA & NZ (Must Work On Location)
Time Left: Ended

PROJECT DESCRIPTION

. client area: - website and software devolepment unit of mak
groups.
. client’s requirement: - b2b outbound calling for sales of website
packages.
. estimated payout: - $ 8 /hour/agent.(6points is must to achieve).
. estimated working hours: - 8 hours 5 days a week.
. shifts: - available for us,uk,aus,nz,ca
. estimated agents: - min 50 & max 100
. contract years: - 1 years & renewal every year
. sign up flow chart: -
1. amap sign-up
2. service level agreement sign-up
3. training session of 3 days
4. project discussion session
5. mok calls
6. wrap up
7. ready for going live



CURRENT BIDS

BID DATE SERVICE PROVIDER BID AMOUNT EST. DELIVERY DATE
05/22/08 ChoiceConnex $25.00 06/09/08
COMMENTS: We are ChoiceConnex an ISO Certified Contact Center located in Navi Mumbai and office in Florida, USA. We are interested in your campaign and below find our answers to your questions: Q - What's the center capacity? A - 120 Seats Q- What kinda proof you can provide if you say your center is well experienced. A - We are doing Inbound & Outbound Process for the last 6 years and proof is we survived and sailed through all times and our ISO Certification is intact for all these years since we follows systems & Procedure properly. Q - Will you be able to perform for B2B sales program? A - Yes. While I hope you will provide the leads; can you explain what is 6 points? Looking forward for your positive and prompt response. Regards, Sriram Iyengar si@choiceconnex.com
05/18/08 Tranzition Outsourcing Services Pvt.Ltd $25.00 05/21/08
COMMENTS: Hi, we are very much experienced in doing B2B process present client include Earthlink,QWEST,BRITISH TELECOM and Inbound customer service B2B and B2C.We have an experienced team for software marketing and can do justice to the process.Send me the service level agreement and we can discuss the terms over a conference call to take it further.You can Reach me at tranzition.subhashis@gmail.com
05/12/08 e4e Business Solutions Inc $25.00 05/25/08
COMMENTS: e4e has the ability to dramatically lower the cost of a sales interaction which adds a new level of flexibility for sales and marketing teams. Further, with a success based model, and e4e as a partner, clients can reduce their risk while enjoying the benefits of success. Unlike managing a call center, relatively little about selling is scripted. e4e has invested heavily in agent sales training and integrating the e4e Sales team into the client's marketing and customer processes. Beyond that, e4e recognizes that any good sales force acts as the voice of the customer within the organization and SalesBridgeTM puts a heavy emphasis on capturing and interpreting customer insight to help fuel future sales growth. To Answer your Questions: 1.What's the center capacity? 260 Seats, 2 Centers in Pheonix, 300 Seats in Maryland, 120 Seats in Glasgow, 800 Seats, 4 Centers in Bangalore and 300 Seats, 2 Centers in Chennai. 2.What kinda proof you can provide if you say your center is well experienced. Client References. 3.Will you be able to perform for B2B sales program? Yes. Contact: Dayaal Shankar.G Manager-Business Development, e4e Inc, dayaal.shankar@e4e.com, call:800-715-5009
05/26/08 CubeSquare Informatics $25.00 06/01/08
COMMENTS: We are a call center based in Chennai, India. We believe in delivering services with efficiency & quality. We have experience in working B2B in the UK & Australia marketing products & services including e-commerce solutions, mobile phone connections, etc. Please mail us at: contact.cube2@gmail.com
05/15/08 iMarque solutions Pvt Ltd $30.00 05/18/08
COMMENTS: Hi, Hope you are doing well. I am Pavitra working as an Operation Manager in iMarque Solutions Pvt LTd. (http://www.imarque.co.in/) is a leading Business Process Outsourcing (BPO) firm located in the heart of BPO and IT hub at Chennai in India.iMarque provides exceptional services in the areas of Customer Support, E – Publishing, xml conversion, Form Processing, Data conversion, Order Processing & .Outbound/Inbound International Call center. At iMarque, we have an equipped capacity of 150 dedicated seats with capability to ramp up to 300 seats at a short notice. All seats are networked with both data and voice capabilities and are available on a 24/7 basis. Our Service Delivery Model blends robust technology solutions along with superior operations management, which provides our clients with enhanced customer experience.iMarque delivery model, not only reduces your operational costs by 30-40%, but also adheres to stringent quality standards. We are keen on working for your projects. I would request you to please revert with the details of the program. You can write to me on pavitra.s@imarque.co.in or call 91 9840755711
05/17/08 Emprand Consultancy Services $30.00 05/20/08
COMMENTS: Emprand Consultancy Services is a professional organization with its base in India (Kerala) having an ever thriving motivation to provide the unparalleled and unique service in the outsourcing industry. We provide our clients ? Proper and complete business solution. ? Transparent Interaction and procedures. ? Work completed in timeline. ? Cost reducing methodology. We have over 200 BPOs, IT firms, Engineering Firms and Consultants (India, Pakistan, USA, UK, China and Ukraine) across the globe affiliated to us who delivers world class services with total discipline and dedication. We provide services in:- ? Business Process Outsourcing ? Programming, Software & Database ? Website Designing & Marketing ? Graphic Designs, Presentations, Animation & Multimedia ? Engineering , CAD & Architecture ? Sales & Marketing ? Finance and Accounting ? Networking , Hardware & Telephony For detailed information on our services please contact our consultants at business@emprand.com