PROVIDERS

CALL CENTER PROJECT

CURRENT BIDS

BID DATE	SERVICE PROVIDER	BID AMOUNT	EST. DELIVERY DATE
05/12/08	Etech Inc	$25.00	05/31/08
COMMENTS: About us: Etech, Inc. a privately owned corporation that has provided Customer Contact Services for over ten years. We are a Tier One preferred provider for Fortune 500 companies, employing 1800+ team members with facilities in the U.S. and India. Since the founding of the company in 1997, Etech has provided services to a variety of Fortune 500 clients in verticals including: telecommunications, financial, education, hospitality, advertising and retail. Our service offerings include inbound, outbound, and blended sales and service; web chat, email fulfillment, back office processing, help desk tech support, Software and web development services, “Multilingual” Voice and Chat quality audits. Our highly advanced world class technology provides the platform necessary to enable a high level of quality service at all times. We understand that suppliers of domestic and offshore services must be able to deliver wholly consistent performance regardless of the location of those services. We would appreciate the opportunity to discuss our organization with you and the benefits which we may provide to you http://www.etechinc.com/about_Etech.html Thank You. Yatin Shah | Global Business Development US : 936-622-3407 , 936-340-3401 India :79-23213089 Mobile : 91- 9825263837 yshah1@etechinc.com www.etechinc.com
05/08/08	iMarque solutions Pvt Ltd	$30.00	05/10/08
COMMENTS: Let me begin by introducing iMarque Solutions Pvt LTd. (http://www.imarque.co.in/) is a leading Business Process Outsourcing (BPO) firm located in the heart of BPO and IT hub at Chennai in India.iMarque provides exceptional services in the areas of Customer Support, E – Publishing, xml conversion, Form Processing, Data conversion, Order Processing & .Outbound/Inbound International Call center. At iMarque, we have an equipped capacity of 150 dedicated seats with capability to ramp up to 300 seats at a short notice. All seats are networked with both data and voice capabilities and are available on a 24/7 basis. Our Service Delivery Model blends robust technology solutions along with superior operations management, which provides our clients with enhanced customer experience.iMarque delivery model, not only reduces your operational costs by 30-40%, but also adheres to stringent quality standards. We are keen on working for your projects also I have enclosed our corporate profile for your reference... I would request you to please revert with the details of the program. You can write to me on pavitra.s@imarque.co.in or call 91 9840755711
05/08/08		$25.00	05/15/08
COMMENTS: Quick-WIT – Inbound Contact Center and Virtual Assistant Services Quick-Wit offers smart inbound call center solutions to corporate accounting and financial analysis, market and industry data analysis, travel booking and routing, order taking and processing, delivery route/tracking information dissemination. We provide general customer after sales services including 24/7 customer complaints processing as well as give you virtual front and back office secretarial services while you are in the field attending to your accounts. Quick-WIT – Graphic Design and Web Development Services A smart Inbound campaign solution to customers’ need for attractive web designs that sells provided by our deep resources of smart programmers and graphic designers. Quick-WIT – Call Center Services A smart customer service provider to outsourcers in need of cost effective, live 24/7 marketing and sales support, billing, industry and market surveys, credit verification and screening. please email us at flgr3g@yahoo.com and marcuslayson@yahoo.com
05/08/08		$25.00	12/31/08
COMMENTS: Good Day Prospective Client, CTI (www.cticrm.com) is a US company based in the Philippines. CTI has been in business for over 6 years, offering our clients the best Call Center Services available. Imagine having your own call center available to you at any given time, listen to calls, and monitor your agents at anytime with important information or issues without actually having a call center at your location, leaving you available to do other things. Outbound: Telemarketing, Lead Generation, Realtor Leads, Sales, Mortgage, and Market Campaign follow up, Appointment Setting, Fund Raising, Research and Survey Collections, Market Research, Credit and Collections, Promoting Websites, Database Update and Cleansing, Events and Seminar Registration, Business to Business. Customer Service: Appointments, taking incoming calls, scheduling, Call Overflow assistance, Answering Services 24/7, as well as any support you need. Inbound: Telephone Interviewing/Employment Screening, First Call Resolution, Help Desk, and Conference & Seminar Registration, E-Chat, Inbound Market Research, Catalog Order Processing, Internet Order Processing. CTI has an outstanding Training program for our employees, as well. CTI only handles Hourly Rate Campaigns. CTI requirements: 1 month trial run and 1 month security deposit which normally is $1753.00 (based on a $10.00 per hour rate), per agent, which goes into an escrow account. Outbound campaigns have a minimum of 5 Agents. Inbound campaigns have a minimum of 3 Agents. Also, you can visit our website at www.cticrm.com. Regards, Hooman Lahijani CA Teleservices, Inc., Email: Marketing@cticrm.com www.cticrm.com Contact No.: 310-628-7202
05/08/08		$25.00	12/31/08
COMMENTS: Good Day Prospective Client, CTI (www.cticrm.com) is a US company based in the Philippines. CTI has been in business for over 6 years, offering our clients the best Call Center Services available. Imagine having your own call center available to you at any given time, listen to calls, and monitor your agents at anytime with important information or issues without actually having a call center at your location, leaving you available to do other things. Outbound: Telemarketing, Lead Generation, Realtor Leads, Sales, Mortgage, and Market Campaign follow up, Appointment Setting, Fund Raising, Research and Survey Collections, Market Research, Credit and Collections, Promoting Websites, Database Update and Cleansing, Events and Seminar Registration, Business to Business. Customer Service: Appointments, taking incoming calls, scheduling, Call Overflow assistance, Answering Services 24/7, as well as any support you need. Inbound: Telephone Interviewing/Employment Screening, First Call Resolution, Help Desk, and Conference & Seminar Registration, E-Chat, Inbound Market Research, Catalog Order Processing, Internet Order Processing. CTI has an outstanding Training program for our employees, as well. CTI only handles Hourly Rate Campaigns. CTI requirements: 1 month trial run and 1 month security deposit which normally is $1753.00 (based on a $10.00 per hour rate), per agent, which goes into an escrow account. Outbound campaigns have a minimum of 5 Agents. Inbound campaigns have a minimum of 3 Agents. Also, you can visit our website at www.cticrm.com. Regards, Hooman Lahijani CA Teleservices, Inc., Email: Marketing@cticrm.com www.cticrm.com Contact No.: 310-628-7202
05/08/08		$25.00	12/31/08
COMMENTS: Good Day Prospective Client, CTI (www.cticrm.com) is a US company based in the Philippines. CTI has been in business for over 6 years, offering our clients the best Call Center Services available. Imagine having your own call center available to you at any given time, listen to calls, and monitor your agents at anytime with important information or issues without actually having a call center at your location, leaving you available to do other things. Outbound: Telemarketing, Lead Generation, Realtor Leads, Sales, Mortgage, and Market Campaign follow up, Appointment Setting, Fund Raising, Research and Survey Collections, Market Research, Credit and Collections, Promoting Websites, Database Update and Cleansing, Events and Seminar Registration, Business to Business. Customer Service: Appointments, taking incoming calls, scheduling, Call Overflow assistance, Answering Services 24/7, as well as any support you need. Inbound: Telephone Interviewing/Employment Screening, First Call Resolution, Help Desk, and Conference & Seminar Registration, E-Chat, Inbound Market Research, Catalog Order Processing, Internet Order Processing. CTI has an outstanding Training program for our employees, as well. CTI only handles Hourly Rate Campaigns. CTI requirements: 1 month trial run and 1 month security deposit which normally is $1753.00 (based on a $10.00 per hour rate), per agent, which goes into an escrow account. Outbound campaigns have a minimum of 5 Agents. Inbound campaigns have a minimum of 3 Agents. Also, you can visit our website at www.cticrm.com. Regards, Hooman Lahijani CA Teleservices, Inc., Email: Marketing@cticrm.com www.cticrm.com Contact No.: 310-628-7202
05/08/08		$25.00	12/31/08
COMMENTS: Good Day Prospective Client, CTI (www.cticrm.com) is a US company based in the Philippines. CTI has been in business for over 6 years, offering our clients the best Call Center Services available. Imagine having your own call center available to you at any given time, listen to calls, and monitor your agents at anytime with important information or issues without actually having a call center at your location, leaving you available to do other things. Outbound: Telemarketing, Lead Generation, Realtor Leads, Sales, Mortgage, and Market Campaign follow up, Appointment Setting, Fund Raising, Research and Survey Collections, Market Research, Credit and Collections, Promoting Websites, Database Update and Cleansing, Events and Seminar Registration, Business to Business. Customer Service: Appointments, taking incoming calls, scheduling, Call Overflow assistance, Answering Services 24/7, as well as any support you need. Inbound: Telephone Interviewing/Employment Screening, First Call Resolution, Help Desk, and Conference & Seminar Registration, E-Chat, Inbound Market Research, Catalog Order Processing, Internet Order Processing. CTI has an outstanding Training program for our employees, as well. CTI only handles Hourly Rate Campaigns. CTI requirements: 1 month trial run and 1 month security deposit which normally is $1753.00 (based on a $10.00 per hour rate), per agent, which goes into an escrow account. Outbound campaigns have a minimum of 5 Agents. Inbound campaigns have a minimum of 3 Agents. Also, you can visit our website at www.cticrm.com. Regards, Hooman Lahijani CA Teleservices, Inc., Email: Marketing@cticrm.com www.cticrm.com Contact No.: 310-628-7202
05/09/08	Techsphere Technologies Pvt. Ltd.	$25.00	05/10/08
COMMENTS: Techsphere Technologies Pvt. Ltd. have an equipped capacity of 100 seats with capability to ramp up to 200 & + seats at short notice. All seats are network with both data and voice capability and are available on 24 x 7 basis. SKILL SET: Voice Service: Appointment Scheduling, telemarketings, Product Promotion. Data Service: Data Management, Data Entry, Email Management, Data Clean Up, Data Development. Inbound Service: Technical Support, Order Processing, Inquiry Handling, Customer Care. Outbound Service: Lead Generation, Sales and Marketing, Verification Services. Web Development: Domain Hosting, Web Page Design, Flash & Animation, Site Optimization. Software Development: ERP Solution, Customize Solution. Migration from old software to New.
05/09/08		$25.00	05/25/08
COMMENTS: Hello, We are an upcoming fast growing Staffing Company started by people who have worked in ONE OF the biggest staffing Co. In N.America for long....We bring in 12 agents experienced in Recruitment so that inbound calls look like to be falling in correct bag to Callers. We have all the Inputs ready available. As per the PPT you have given, we recommend training of 2 weeks to our agents. You can start with 2 agents as PILOT, We will give you 50% discount on 2 FTE's,if the project continues, and contract is for 2 years. Our contracts are open ended and we have an exit door of 6 months notice from both sides. We ensure 30 % cost saving after 6 months, that means no. of agents will be reduced for same amount of work on gain sharing basis. We have 3 models of Pricing : Hourly, Fixed-Monthly,Yearly package (divided in 12 BATCHES). For this case....we are fine with the offer...
05/09/08		$25.00	05/10/08
COMMENTS: Hello, We are an upcoming fast growing Staffing Company started by people who have worked in ONE OF the biggest staffing Co. In N.America for long....We bring in 12 agents experienced in Recruitment so that inbound calls look like to be falling in correct bag to Callers. We have all the Inputs ready available. As per the PPT you have given, we recommend training of 2 weeks to our agents. You can start with 2 agents as PILOT, We will give you 50% discount on 2 FTE's,if the project continues, and contract is for 2 years. Our contracts are open ended and we have an exit door of 6 months notice from both sides. We ensure 30 % cost saving after 6 months, that means no. of agents will be reduced for same amount of work on gain sharing basis. We have 3 models of Pricing : Hourly, Fixed-Monthly,Yearly package (divided in 12 BATCHES). For this case....we are fine with the offer.... Mail us on : xsparashar@rediffmail.com,mariyadahiya@yahoo.co.in
05/10/08	Hosanna Design Limited	$25.00	06/09/08
COMMENTS: Hi we'd like to get the opportunity to work on your project, thanks. Pls. feel free to contact with us.
05/10/08	iDeliver Services	$300.00	05/15/08
COMMENTS: Hi Allow me to introduce ourselves as a 120 seater ITES unit located in Gurgaon, India. We do have experience of working on sourcing projects and would be keen on taking up this project. We do qualify in terms of the required experience, technology specification, etc. Please do suggest as to how we could move forward with the same. Regards Bikash Sharma Managing Partner Softone Technologies
05/11/08	ICCD Pvt. Ltd.	$30.00	05/20/08
COMMENTS: Hi, Our profile matches your requirements and we strongly believe that we are in a position to execute this process. We introduce ourselves as a contact center, located in Mumbai, India, and are working on a very high end technology to provide full proof security. Presently we are into KPO, Legal Transcription and Text Support/ email Support.We have the required experience and expertise to execute any voice/non-voice, outbound/inbound offshore project.We assure you of quality and TAT as we believe in lasting relationships. I hope that the above information would suffice. Kindly revert back In case of any clarifications WITH CONTACT INFO AND DETAILS OF PROJECT at bhattasali@yahoo.com. The details of projects undertaken by the company and profile will be produced as and when required.
05/12/08	Crecento Technologies (P) Ltd.	$33.00	05/13/08
COMMENTS: e would like to present ourselves as CRECENTO TECHNOLOGIES PVT. LTD., a Business Solutions provider offering fully integrated Software, BPO, Call Center services worldwide. CRECENTO provides end-to-end solutions under one roof a full range of Call Center. We have installed world-class technology to deliver service, quality, and accuracy to our respective clients. We have 50 + seats and ability to expand as per the clients requirement. We have high quality Professional management team and would like to know more details about the process and payment. For Further Clarifications Please do not hesitate to contact us at crecentotechnologies@gmail.com or call us any time at +91-44-28330881 or +91-44-28330882 to answer your queries instantly.
05/06/08	THE AHEADS (P) Ltd	$25.00	05/09/08
COMMENTS: THE AHEADS LTD is a leading U.S based global provider in Contact Center Operation Service Provider. We handle 24x7 all type of Voice Inbound & Outbound and Non Voice Support, E-mail & Chat services- Aheads is a ISO, IPLC, DOT, STPI registered Company --Our Tech-99.99% up time across all connectivity and redundancy available across all networks- DELL servers, Aspect Unified IP Dialers with Call Monitoring Servers, Cisco switches, with International Private Leased Circuits IPLC from SingTel. All seats are networked with both data and voice capabilities and are available on a 24x7 basis. Delivery Model blends robust technology solutions along with superior operations management, which provides our clients with enhanced customer experience. Aheads delivery model not only reduces client operational costs by 30-40%, but also adheres to stringent quality standards. We are keen on working for your account. Please write to me with the details of the account at jerrin@the-aheads.com
05/06/08	AV Technolabs	$25.00	05/10/08
COMMENTS: Hi, We are presently working for one of the fortune 500 companies with an Inbound customer care process and are looking to expand our clientle list. We are based in Gujarat which is considered to be one of the most trusted and financially developed states in India. We have 24/7 tech support from one of the bests in the industry who can meet all the clients needs in terms of technology, experienced management team to understand the clients needs, state of art 3000 sf office located on the most happening and reachable part of the city. And the agents are upto the mark as per the industry requirement. We would really appreciate if you could get in touch at info@avtechnolabs.com.
05/07/08	Inez Infotech Pvt. Ltd.	$25.00	05/07/09
COMMENTS: We are a state of the art 400 seater strategic outsourcing Organization based at Mumbai (India). We are on the Nortel & Cisco network along with IBM DELL & HP servers & on the Aspect Concerto Solutions and IPLC. We are a Pvt. Ltd co. and have been providing Customer Contact Services. We are currently Pvt. Ltd co. and have been providing Customer Contact Services. We are currently running with 400 seats and are in the process of ramping up to 600 seats shortly. Our service offerings include inbound, outbound, and blended sales and service; web chat, email fulfillment, back office processing, help desk tech support, etc. Our highly advanced world class technology provides the platform necessary to enable a highly advanced world class technology provides the platform necessary to enable a high level of quality service at all times at a very economical cost. We understand high level of quality service at all times at a very economical cost. We understand consistent performance regardless of the location of those services We would appreciate the opportunity to discuss our organization and the services we render at a given opportune time and look forward for the pleasure of hearing from you soon
05/07/08	CNS	$25.00	05/20/08
COMMENTS: Hello!I represent the Business development for the ITES arm of the one of the oldest and most respected business groups in India - The Dalmia Group.I would like to introduce Colwell&Salmon (India) Ltd. as a one of the major KPO/BPO in India, with a presence in USA and India. We currently have two international facilities in USA and two in India, Plus we have more than 12 facilities in India for our domestic and India centric operations. We are a part of one of $700mil. Flagship Company GHCL (part of Dalmia Group).We handle Customer care, Outbound, Up-sales and Lead generation for various IT consulting/software firms across UK, USA and many other countries around the globe with utmost quality and profitable margins e.g. Customer queries, 24/7 call handling & manual call attending, Up-sales, credit collections, Switchboard and customized client services.We have a dedicated unit handling Finance & Accounting process for many companies including Accounts Payable, Receivable, Inventory, Billing, Claims, Till Helpdesk, logistics and ERP/SAP management e.g. ROSEBYS – a home furnishings retail chain with over 330 stores.We also have a dedicated unit working on various Data collection/telephonic interviewing Market Research projects for many reputed Market Research companies, Fortune 500 companies, government and social organizations.We have also done some recruitment processes in the past.We have the essential required expertise to handle this process.I find the project perfectly matching our profile. I would love to speak with you directly in regards to the project and to know how soon we can start the project. Please call me on +91-9891996537 or mail me at deepti.arora@colwell-salmon.com.
05/08/08	Unicorn Infoservices (P) Ltd	$25.00	10/05/08
COMMENTS: Unicorn Infoservices Pvt. Ltd. is an India based company offering a range of individually structured outsourced services in the BPO, ITES and Data Management domain. We specialize in offering custom built solutions depending on the specific needs of customers as against standardized service modules. Unicorn’s key strength includes expertise and experience in managing the rapid transition of large processes to an offshore destination without any tribulations, a strong process delivery team, integrated voice and non-voice based BPO infrastructure with hi-end equipment and technology and belief in customer centric SLA’s to match individual requirements. With an endeavor to deliver the best and qualitative work to our clients, the core of the same has been our manpower. Being located in Mumbai, the commercial hub of India, has always carried an upper hand with regards to fluent English speaking, well educated people, who have always shown just not the capabilities to deliver but deliver a truly satisfying service. Voice based Customer Service industry being almost 10 years old in India and exposed to varied industries and processes, not only we have experienced knowledgeable manpower but self-sufficient to take new challenges and deliver their best. At Unicorn we have always believed in providing quality work and have thereby not only hired the best manpower but have supported them with the best of IT infrastructure - hi-end equipment and technology. The operation team is comprised of leaders and experts, who have the capabilities and extensive experience especially for designing and managing the contact center deliverables and ensure effective services to our Business Partners. We would be pleased to welcome you to our contact centre in Mumbai, India and share personally our operational expertise and showcase our infrastructure, if you wish to do so. At the same time, keeping our tradition of delivering qualitative work, our operational costs has been on higher.
05/05/08	Domain Management Service	$30.00	05/06/08
COMMENTS: Hi, Please snd us your contact information so that we can send you our company profile. Regards, Parantap Dasgupta +91 9432135611 parantap.dasgupta@dmsbpo.com
05/05/08	Sunshine Informatics Ltd	$2,500.00	05/15/08
COMMENTS: Warm greetings from Sunshine Informatics We are BPO/RPO based company in Coimbatore. We have a team of 10 recruiters who are current on based services with call center experience. Please send us an email sam@sunshineinformatics.com. I can get back to you with my service catalogs and other required details. We have our liaison office in Dallas, Texas. Andrew Sam +1-214-473-4943 www.sunshineinformatics.com
05/05/08	Nirvana Software Pvt. Ltd.	$30.00	05/13/08
COMMENTS: We are Nirvana Software Pvt. Ltd., a software development and BPO services provider located in Hyderabad, India. Our call center is a fully VOIP based network located in a 2700 sq. ft premise with 100% power backup. The center has a capacity of 40 seats, which can be increased further within short notice. The initial focus of the call center is on inbound call center services that include technical support, order taking, customer service, live chat, billing. We employ only trained customer service representatives and agents who are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service. We bring high quality and innovative thinking to our services and endeavor to exceed the expectations of our clients by providing exceptional service and acting as a catalyst for their growth by contributing to their flexibility and responsiveness. Customers today seek individual attention and time, which may not be possible to the large providers given the volume of their business. As a relatively new entrant into the market we can afford to charge lower prices for our services as opposed to the established providers who have their overhead and reputation to take care of. Also our small size allows us the flexibility to provide individualized, prompter, faster and better service. We would like to bid for your requirement. Contact us at nirvana.softwareltd@gmail.com or call us on +91 9247166200 to discuss this further. Thanks & Regards Raghavender Bheem Reddy, Managing Director.
05/06/08	NIIT Smart Serve Limited	$25.00	05/07/08
COMMENTS: NIIT SmartServe, established in 2002, is a 100% subsidiary of NIIT Technologies Ltd. It provides support to diverse verticals including Insurance, Financial services, Telecom, Travel & transportation and Retail. It delivers customized BPO solutions requiring excellent training and knowledge management. Its integrated suite of services blends state-of-the-art technology and business process expertise, gained from the substantial experience that NIIT Technologies and NIIT SmartServe have in the stated verticals, to deliver identifiable cost savings and business efficiency. Its World Class Facility, advanced telecommunication infrastructure, stringent data security methods [BS7799 / ISO 27001] and proven methodology (BPM3) for process migration add to its customers’ satisfaction. Improvement methods based on Six Sigma and COPC-2000 certification enhance its service delivery. Its human resources are a strong differentiator. With a deep employee development and training culture, its ability to ‘skill’ and ‘scale’ manpower is a big asset. NIIT SmartServe has made its mark as a global outsourcing brand with its achievements like 100% Customer satisfaction, Best Contact Centre – APAC award (ContactCentreWorld.com) and listings with IOAP and Fortune Global. We are keen on working on this program. Please write to me at ankurba@niitsmartserve.com with the details of the program. Many Thanks, Ankur Bamba
05/06/08	THE AHEADS (P) Ltd	$25.00	05/09/08
COMMENTS: THE AHEADS LTD is a leading U.S based global provider in Contact Center Operation Service Provider. We handle 24x7 all type of Voice Inbound & Outbound and Non Voice Support, E-mail & Chat services- Aheads is a ISO, IPLC, DOT, STPI registered Company --Our Tech-99.99% up time across all connectivity and redundancy available across all networks- DELL servers, Aspect Unified IP Dialers with Call Monitoring Servers, Cisco switches, with International Private Leased Circuits IPLC from SingTel. All seats are networked with both data and voice capabilities and are available on a 24x7 basis. Delivery Model blends robust technology solutions along with superior operations management, which provides our clients with enhanced customer experience. Aheads delivery model not only reduces client operational costs by 30-40%, but also adheres to stringent quality standards. We are keen on working for your account. Please write to me with the details of the account at jerrin@the-aheads.com