INDIA OUTSOURCING COMPANY

DESCRIPTION
COMPANY PROFILE

AIDE TECHNO SOLUTION is one of the highest growing IT Enabled Service Provider in India. From telemarketing & telephonic support to various kinds of data processing & other BPO jobs, the company is always ready with it’s full fledge infrastructure, analytical management group, experienced operation heads, qualified team leaders & efficient executives. Managed by professionally qualified young group of entrepreneurs with adequate experience in the field of IT & ITES, the company has designed this center implementing latest available technology and feature proof infrastructure.

AIDE TECHNO SOLUTION is strategically located at Salt Lake City, Kolkata, the most upcoming IT cluster in India. The company is in a unique position to provide its' services around the globe by taking the initiative to install & introduce vcIPLC connectivity in Kolkata (Calcutta) for the first time. Also the in-house Predictive Dialer with hot & cold transfer facility, High performance Servers, Branded Desktop PCs, Headsets with Noise Cancellation facility gave another dimension to the quality. This enabled AIDE TECHNO to keep prosperous relation customers and clients. We believe that the best quality service is the base of a healthy relation.

We impart the best of training to the Executives through professional & efficient trainers to provide quality services to our customers. AIDE TECHNO emphasizes long-term business relationship to allow the time and ability to cultivate a value added relationship with our customers.

Our company seeks ways to improve service quality while reducing costs for our clients through quality jobs & disciplined management techniques such as regular monitoring and measurement of executives’ performance and according nourishment. Specialized in-depth employee training on specific client’s project as well as on industry standard practices along with continuous technological improvement is one of our prime objectives, which we are fulfilling in every day, every hour & every minute.

We understand our role in our client's businesses and their outsourcing needs. We strive for long-term relationships that extend beyond the typical vendor/client transactions. Each and every aspect of our client’s need is analyzed to build an effective strategic program to fulfill the prime goal of them. That’s why we are successful, that’s why we are unique.

AIDE TECHNO’s long term, quality-driven approach to business has allowed to gain the trust of some of the most respected companies of USA & UK that utilize outsourcing services.

SKILLS
Our center is equipped with state-of-art software and hardware coupled with professional, effective, experienced and faithful human resources, which is necessary for a leading call center and data processing center in India.

For best & effective communication method we are using vcIPLC connection through multiple E1 lines equipped with tier one minutes having the least latency for serving best voice & data quality with minimum error over the net anywhere in the world.

We are using PARAGON ™ predictive dialer equipped with full-featured campaign management system (CMS) for both outbound and inbound processes. With the help of other supreme features like voice logging, pop-up synchronization, voice mail, enhanced supervisor control, automatic call distribution (ACD), enhanced reporting system, interactive voice response (IVR) etc. our system implementation became easier, quicker, efficient & more effective.

The company specializes in direct Voice Based Services with regard to:

Telemarketing of different product & services
Toll Free Number support
Business Lead Generation
Appointment Setting
Inbound Call Support
Surveys & Feedbacks

And lot other voice based direct interaction services through our professionally trained Call Center Executives providing best services for the B2B & B2C processes.

Other than voice based services the company also offers a lot of Non Voice Based Services in the areas like:

Data Processing - Conversion, Tabulation
Voice to Data Conversion
Design Support
Image to Data Processing
E-mailing service
And many more …

TERMS
We work on the best prices for the best service with agreable payment terms.

LOCATION India - Kolkata, EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.