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INDIA OUTSOURCING COMPANY





Six Sigma Outsourcing Practices P. Ltd
Outsourcing Strategy, Call Center/BPO, Project Management and Consultuing

DESCRIPTION
SOPS Global and its team are experts in building outsourcing strategies. They have successfully completed projects for many Fortune 500 companies with an investment of over US $200 million(ranging from US $3 million to $89 million). They have more than 150 man years of experience in national/international markets. Domain knowledge of IT/BPO/contact center in USA/Europe/India.

Company promoted by industry professionals, who have held senior positions of CEO, CTO and Director on board of leading IT, Telecom, BPO/Call Center and Systems Integration companies. Migrated and produced over 85 different processes in BPO/call centers covering customer services/back office in insurance, banking, finance, IT help desk & retail industries.

SKILLS
Call Centers
BPO
Turnkey Projects
Business Plans
Project Reports
Infrastructure Development
IT/Telecom Network Designing & Integration
Software Application Development/Porting/Implementation
Market Development/Client Relationships
Built-Operate Transfer Models
BPO Consulting
Opportunity Identifications
Outsourcing Strategies
Process Mapping/Migration
CRM Implementation
IT Applications Integration
Quality Management
SLA Definitions/Monitoring/Compliance

TERMS
Use a combination of offsite and onsite resources thus reducing the turnaround time and controlling the project costs. Offer very cost-effective models using off shore resources.

Take up projects on an 'assignment fee' or on payment of 'man day' fee for smaller modules. Consultants are also provider on retainership for regular inputs in various areas.

LOCATION
India - New- Delhi, Delhi

EMPLOYEES
6-19

YEARS IN BUSINESS
11+ years



CONTACT INFORMATION
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