INDIA OUTSOURCING COMPANY

DESCRIPTION
About Niche Marker Callnet Pvt. Ltd:
We are New Delhi (India) based 24 seats call center, which is providing telemarketing and customer care support to US and UK based clients mainly for wholesales dealing in Diabetic Supply, Pharma, Telecom, Finance, and Marketing Survey. We have three year of marketing experience.

Location: Niche Marker Callnet Pvt. Ltd Based at New Delhi India which is connected by all route of air, train and road by all national and international routes.

Technology: We are using latest technology based on VOIP and predictive dialers, using for both inbound and outbound support with conferencing facility.

Expertise and Experience: Our core expertise is mainly for outbound sales (Pharma, Telecom, Finance, and Marketing Survey) and inbound (Parma and Telecom).

Management team: Niche Marker Callnet Pvt. Ltd having management team which is having core expertise and experience of about 5-10 years from BPO (mainly from call center) HR, software development and management.

Manpower: We are having hardcore telemarketing and customer care executives, got training on US and UK accent by the professional trainers from MNC call centers, and we are providing hard core products training before entering on floor.

SKILLS
B2B Sales
B2B Customer Service
C2C sales

Customized Telemarketing Service

We Niche Marker provides the customized telemarketing services that includes the following main services product inquiry, direct sales, order processing, up-selling/cross-selling, surveys & polling, inquiry management & fulfillment, lead generation, co-branding & affinity programs.

Customized telemarketing services extends beyond answering user's questions. In addition to assisting the customer in their business, our dedicated customer care group will also track, report, and identify any on going operational problems, update user guides etc.

Niche Marker delivers comprehensive back-end operation solutions, including technical customer support, direct sales, order processing, up-selling/cross-selling, lead generation which acts as critical factors in the growth of your monthly recurring revenue.

Whether it be mass or target marketing, cost effectively depends on ability of tele-service representative (TSR) to make more calls, more sales and convert more enquiries faster and with fewer busy lines. Our database and call management network allows us to build telemarketing script, store prospect information, place outbound calls and recall result of each call. Predictive dialing selects prospective clients list and directs only those calls answered by live voices to our TSR'S. Others are rescheduled for later call-backs.

Product inquiry
One of the keys to the success of a product or service is excellent customer service. Our unique blend of people, technology, extensively trained, experienced Customer Service Representatives (CSR's) ensure your company is always responsive to your customers' needs.

Order Processing
We process orders received by mail, fax, telephone and internet. The orders include cashiering, inbound and outbound telemarketing, up-selling and cross-selling, data entry/label processing, letter shop services for list management and mailing services.

Up-Sel

TERMS
It depends on the nature of business.

LOCATION India - New Delhi, Delhi EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.