INDIA OUTSOURCING COMPANY
Luxtechmate
Remote Support Installation Aministrator Services Infrastructure
DESCRIPTION
We provide Remote IT Infrastructure Management services like Database Solutions, Web Solutions, Messaging Solutions, Security and Application Support,. We monitor IT components and transactions for specific events, threshold violations and errors/faults, based on pre-defined metrics.
Our team consists of IT engineers, IT consultants and various core level developers. who have first hand experience of working on live projects
with various MNCs. We assure you that we will provide reliable and cost effective services to you. The ability to provide Quality of Service by leveraging inherent abilities to enforce Service Level Agreements.
Simplified operations management IT Infrastructure uptime and productivity
Focus on core competencies Enhanced ability to adopt new technology
Cost effective solutions Ability to provide 24*7 support quality of services
WHAT'S YOUR COMPANY'S TIME WORTH TO YOU?
An entire day or more of productivity can be lost if you have to wait for a tech to come to your office and fix your problems. We offer fast, effective response for minimal downtime to you and your employees. We increase your business’ efficiency, reduce your business’ costs, and improve your business’ competitiveness. We optimize your company’s potential! Deskside support
• Desktop Hardware
• Desktop Software
• Hardware Breakfix Support
• Desktop Software support
• Software distribution
Server Management
• Server Monitoring
• End User Administration
• Problem Management
• Performance Management
• Datacenter Management
• Asset Management
• Wintel & Unix server administration
• Backup & Recovery
• Onsite Tape Management
• Software Server
• Hardware Server
• On-site Problem Resolution
Network Management
• Network Remote Monitoring
• Problem Management
• Inventory Management
• Configuration Management
• Security Admin on Network devices
• Network Performance Management
• Software Network
• Hardware Network
• Management of Security Devices
Database Management
• Database installation
• Database administration
• Database optimization
• Space management
• Performance management and tuning
• Resource management
• Backup and recovery management
• Database upgrades
• Database index maintenance
• Auditing of database access and operations
• Anticipate and proceed to database upgrade.
• Load/Unload and migrate Data
• Problem Management
Service Desk
• Account Management
• Record Management
• Email (Notes/Eudora/Outlook)
• Netscape/Microsoft IE
• MS Office Applications ( MS Word, MS Excel, MS Power Point )
• Security Management
• Remote Network Management
SKILLS
Deskside support
• Desktop Hardware
• Desktop Software
• Hardware Breakfix Support
• Desktop Software support
• Software distribution
Server Management
• Server Monitoring
• End User Administration
• Problem Management
• Performance Management
• Datacenter Management
• Asset Management
• Wintel & Unix server administration
• Backup & Recovery
• Onsite Tape Management
• Software Server
• Hardware Server
• On-site Problem Resolution
Network Management
• Network Remote Monitoring
• Problem Management
• Inventory Management
• Configuration Management
• Security Admin on Network devices
• Network Performance Management
• Software Network
• Hardware Network
• Management of Security Devices
Database Management
• Database installation
• Database administration
• Database optimization
• Space management
• Performance management and tuning
• Resource management
• Backup and recovery management
• Database upgrades
• Database index maintenance
• Auditing of database access and operations
• Anticipate and proceed to database upgrade.
• Load/Unload and migrate Data
• Problem Management
Service Desk
• Account Management
• Record Management
• Email (Notes/Eudora/Outlook)
• Netscape/Microsoft IE
• MS Office Applications ( MS Word, MS Excel, MS Power Point )
• Security Management
• Remote Network Management
TERMS
Always 50% Advance
LOCATION
India - Delhi, Delhi
EMPLOYEES
1-5
YEARS IN BUSINESS
7-10 years
CONTACT INFORMATION
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