URUGUAY OUTSOURCING COMPANY

DESCRIPTION
Grupo Quanam is a company which provides professional services specialized in information technology and whose most valuable asset consists in 500 professionals: engineers, analysts, clerks, accountants and statisticians.

They account for the development of Grupo Quanam’s global experience in all the streams of information technology at the service of leading companies. Also, it is part of Grupo Quanam’s company culture to favor support and service, by counting on specialists who are used to working teamed with customers’ staff, in their own premises, or in distance or offshore modalities.

Our Mission

To be one of the leading and highly respected companies in Latin America, seeking the recognition of our customers and colleagues, deeply rooted in the quality of our professional services and fully committed to our customers’ success.

Our Aim

To provide our customers with competitive advantages by means of information, technological and organizational solutions, so that they can take over leading positions in their respective areas.

Our Basic Values

In connection with human resources the very foundations of Quanam are laid on the technical capability and the human values of our professionals. Therefore, most of our basic values listed are related to human resources. We are also aware of the fact that we can count on exceptionally resourceful professionals only if they are provided with an adequate working environment where they can find room for personal fulfillment. Our basic values also highlight our commitment with our customers, our community and the environment.

Certified Quality

Grupo Quanam´s Outsourcing Business Unit successfully fulfilled the requirements for the ISO 9001:2000 certification process for its Quality Management System. The External Quality Audit was carried out by the prestigious German certificating entity called TÜV Rheinland.

In May, Grupo Quanam’s Outsourcing Business Unit satisfactorily finished the process of the ISO 9001:2000 certification for its Quality Management System (QMS), with reference to provision of services for the information technology management, operation, consultancy services and support as well as for software development, set up and maintenance. The certificate issued by TÜV Rheinland Berlin Brandenburg (German certificating organization renown worldwide with a tracking record of more than 130 years) guarantees the adaptation of the group’s processes to the international standards as defined by ISO norm.

The Quality Management System involves several areas of the organization and encourages customer satisfaction and continuous improvement. Consequently, it has become an additional tool for permanent control and follow up of control practices. Auditors highlighted the high commitment shown by Quanam staff with respect to customer satisfaction, the managing directors’ close involvement in this process as well as the widely spread application of quality concepts, deeply rooted in the culture of the organization, even before having learned of ISO Norm.

Throughout 2003, Outsourcing, one of Grupo Quanam´s Business Units, successfully met the requirements for ISO 9001:2000 certification regarding its Quality Management System, applied to services in the areas of administration, operation, consultancy and information technology support as well as to software development, implementation and maintenance. The External Quality Audit was carried out by renowned German certifying company TÜV Rheinland Berlin Brandenburg (German certifying agency of TÜV Industrie Service GmbH).

In the follow-up audit report, the auditing team highlighted the following strengths of the company which account for the successful performance of the quality system: records containing massive information provide solid formal support to the activities undertaken by the organization (Grupo Quanam).

SKILLS
Our main strength has been, from the very beginning of the company, the emphasis placed on customer service. Nevertheless, such strength is shown in different aspects, from the diagnosis of the company’s computer needs to re-engineering of the whole organization.

Likewise, from the implementation of vanguard solutions to the remote development of any software solution or the training of all the company’s personnel to use a new tool, our costs are especially competitive, in addition to the differential quality of our services
From bank networks to breweries, fast food chains, large hospitals, supermarkets and electronic trade solutions, the experience of our technicians is diverse, updated and oriented to the substantial aspects: providing the customer with advantages for the arduous globalized competitiveness.

TERMS
This information depends on the project and many other circumstances.

We would have to evaluate each and every business oportunity before having prices, payment info, turnaround time and business terms.

LOCATION Uruguay - Montevideo, EMPLOYEES 500-999 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.