UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
Hinduja TMT Ltd. is a one stop shop for all contact center and BPO services. We are a company with 9000 employees worldwide, with offices in the US and delivery centers located in 14 cities, 7 of which are in North America, 1 each in Philippines and Mauritius and 5 in India. HTMT's IT/BPO domain expertise is in the areas of Insurance, Financial Services, Logistics & Transportation, Telecom, Pharmaceutical Products, Consumer Electronics, Household Products, Energy and Utilities.

We provide voice and data operations support with multilingual capability covering English, French and Spanish. HTMT has world-class infrastructure in line with global standards of environment, resources and deliverables. HTMT is one of the few companies in the BPO business that has output quality very close to six sigma standards and has set its eye firmly on a continuous improvement program. HTMT has been assessed for SEI CMM Level 4 for software development and is also ISO 9001:2000 and BS 7799 compliant.

SKILLS
Our outbound expertise include:
· Market Research
· Insurance Policy Sales
· Credit Card Sales & Lead Generation
· Consumer Product Sales
· B2B & B2C Appointment Fixing
· Tele Surveys
· Telecom Services Sales
· Website Telemarketing

Our capabilities and offerings:
Our contact center operations has close to 3700 agents currently handling 55 Million calls annually.
State of the art infrastructure in telecom like Nortel, Avaya, Blue Pumpkin & Aspect for workforce management, Witness and Verint for quality monitoring systems.
Capability and facilities for both outbound and inbound calls.
Risk free mitigation of processes.
US telecom domain expertise.
Financially stable and debt free company.
Stability and prompt scalability.
A on-shore, near shore & offshore delivery model.
Multiple DRC centers that cater to different levels of disaster.
Lower costs, better quality and higher value.

LOCATION United States - Lyndhurst, New Jersey EMPLOYEES 5000+ YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.