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PERU OUTSOURCING COMPANY



Accent Contact Centers
Call Center Services for Companies Serving the US Hispanic Market

DESCRIPTION
Accent is a world-class contact center located in Lima, Peru that provides live, 24-7 contact center outsourcing services for companies of all sizes and across various industries.

U.S. Hispanic Market Expertise

Reaching Hispanics with their own idiosyncrasies and in their own cultural environment has been shown to make an important diff¬erence. That's why being part of the Hispanic community gives us the ability to understand them, making us the ideal link between American companies and this powerful emerging market.

1.Acquisitions Services
• Inbound Sales
• Outbound Sales
• Order Taking
• Product Registration
• Collections
• Direct Response

2.Support Services
• Technical Support
• Billing Support
• Account Inquiries
• e-mail/chat Response
• Claims Services
• Answering Services

3.Wingback Services
• Loyalty Programs
• Satisfaction Surveys
• Customer Satisfaction Surveys

SKILLS
Our management team has 16 years of experience in the industry and has successfully managed accounts for companies such as Sprint, AT&T, Wells Fargo, TIM, Pizza Hut and others.

LOCATION
Peru - Lima,

EMPLOYEES
100-499

YEARS IN BUSINESS
11+ years



CONTACT INFORMATION
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