PAKISTAN OUTSOURCING COMPANY
Axiom Private Limited
You Realize That Your Time Has Been Invested More on In-House Contact Center
DESCRIPTION
About Axiom
You realize that your time has been invested more on in-house contact center, marketing research or survey, HR administration, order processing, invoicing, statement generation and document-intensive business operations. Thus, you can lose control on your core business. Let Axiom integrated service models focus on your non-core business functions and enable you run your business strategically.
With the accumulated experience of 20 years, Axiom has end-to-end service solutions for insurance, healthcare, manufacturing and financial markets. The strength of Axiom lies in its expertise and service excellence. Axiom always strives to align its expertise with your business and process requirements thus you achieve optimized processes.
SKILLS
Document Process Outsourcing
Axiom responds your document-intensive business needs that include generating your statements, invoices, policies, purchase orders and human resource related documents.
Axiom Document Process Outsourcing (DPO) services cover production and distribution of customer-facing documents. A typical customer-facing document may be:
Invoice(s)
Employment Contract
Employer’s Policy
Statement of Account Information
Purchase Order
Other Shipping Documents
Inventory or Stock Status Report
Daily or Periodic Production Report
Marketing Collateral/Letters
An insurance policy – a bunch of documents
HR – related documents
InfoTrends Cap Ventures, strategic consultants to the digital imaging and document solutions industries, brings out DPO as a subset of BPO which is differentiated by the fact that the outsourced process must include management of one or more document lifecycle, resulting in the delivery of documents to the appropriate end-users. It is tied directly to document domain expertise.
Axiom DPO services cover document capture, transformation, design, production, delivery, distribution and workflow. You have access to view the status of your document design phase online.
Voice-based BPO Services – Call Center
With a centralized management and state-of-the-art infrastructure, Axiom speaks and listens to your customers to offer following services:
Telemarketing Outsourced Services
Contact Center operations for Financial Services
Marketing Research and Surveys
Product/Service Support and Helpdesk Services
Non-voice customer response (Email Management, Instant Messaging etc.)
Teleconferencing
Registrations and Event Management
Lead Generation & Campaign Management
Customer Loyalty Programs
LOCATION
Pakistan - Islamabad,
EMPLOYEES
20-49
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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