SRI LANKA OUTSOURCING COMPANY

DESCRIPTION
E-Mart Solutions offers a host of integrated remote support services in customer care and technical support, helpdesk through multiple communication channels, back end transaction processing, outbound collections and telemarketing. Our Web based service channels include, real-time chat voice, email, and data. We provide a wide array of inbound, outbound and back-office services to clients in the following domains.

• Customer Interaction Services
• Financial & Accounting Services
• Legal Services
• Health Care Services
• Document Management Services
• Web Based Services
• Web Management

Benefits of BPO

• Productivity Improvements
• Access to expertise
• Operational cost control
• Cost savings
• Improved accountability
• Improved HR
• Opportunity to focus on core business

Why Sri Lanka?

BPO Service Industry in Sri Lanka can provide the following advantages:
• Vast pool of talented, highly qualified, English educated, skilled, professionals who work on a much lower payroll.
• Availability of hi-tech hardware and software to deliver the best with stringent quality checks to ensure error free and exceptional service.
• Government support towards the BPO Industry by providing necessary infrastructure, incentives and logistical support.

SKILLS
Inbound, Outbound and Back-Office services to clients.
• Customer Interaction Services
• Financial & Accounting Services
• Legal Services
• Health Care Services
• Document Management Services
• Web Based Services
• Web Management

SKILLS
• Experienced & Qualified staff
• Continuous skills training of agents
• Very high competency levels
• On- Time delivery
• Communication a nd technolgy infrastructure over & above requirements
• Conforming to clients regulations

TERMS
Based on customer requirements.

LOCATION Sri Lanka - Colombo 4, WP EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.