INDIA OUTSOURCING COMPANY

DESCRIPTION
Dr. IT Planets Limited provides integrated business process outsourcing solutions, contact center operations, voice based and web based, high end IT training, Call Centre training, training to Insurance Advisers, Call Centre operations, Software Development, Web Designing/Development/Hosting to domestic and global clients from its operations centers in India.
The company's outsourcing solutions emanate from deep domain knowledge and assure successful implementation, process reengineering for considerable improvements in efficiency & quality and significant cost savings. Thus the company's services result in enhancing the competitive advantage and increasing the shareholder value of progressive companies/concerns.
Our company Dr. I.T. Planets Limited, has taken an initiative in expansion of its operations through opening an International Call Center for the U.K., Australia & U.S. processes. The company had gone global by opening an office in New Zealand as well, the company is planning to enter the International arena in a big way. The company has decided to open offices in U.K., Australia & U.S.A. The call center is just an opening in the International arena. In the coming times to come, the company has decided to open a 1000 seats Call Center at Noida & Mohali.
The company has been certified as ISO 9001:2000 by International Certifications Ltd. Auckland, New Zealand in 2003. This is to ensure 100% quality in the final product by maintaining the quality standards in the various processes right from the conceptualization to its production and its distribution to the final consumer.

SKILLS
Dr. IT Planets Limited provides following Inbound & Outbound Call Center Services to its clients

• Queries on Billing & Payments
• Policy of the Company
• Retail Services
• Changes In Customer Information
• Customer verification
• Managing Services on Status Checks
• Resolution of Problems & Quality Issues
• Order Processing and status

• Sales & Booking of Orders
• Converting customer query calls into orders & send for execution.
• Outbound Sales Lead Generation
• Fixing appointments for sales
• Sales support
-Accounting

•
Payroll Administration

• Debt Management
• Collections
• Research & Analysis
• Processing of refunds
• Processing of Income Tax Returns
• Insurance Claims Processing
• Medical Billing
• E-Publishing
• Record Keeping

TERMS
Please contact us directly for pricing options.

LOCATION India - Chandigarh, UT EMPLOYEES 100-499 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.