UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
ACS – Lines of Businesses

American CyberSystems is a global technology services company with operations in North America (8 offices) and two development centers in India. Leveraging this global presence we have successfully delivered solutions to Fortune 1000 Companies such as Northrop Grumman, Level3, Capital One, Amada, Microsoft and Oracle.

ACS is technology agnostic company and has provided solutions for enterprises and ISVs belonging the banking and financial services, healthcare, manufacturing, retail, IT and telecom industry verticals. Our solutions are split into six primary lines of business or LoBs, as we like to call them. They are -

• Staffing
• Payrolling
• IT Outsourcing Solutions
• ERP Solutions with focus on SAP and Oracle
• Outsourced Product Development
• Product Division called Vergil

Our global operation also allows us to provide comprehensive solutions to the SMB segment in addition to start-up companies. Our customers include several ISVs/product companies such as Digite (a collaborative software platform company), Fiorano (a messaging platform company), Commerce Events (a mobile solution platform), in addition to small and medium enterprises such as Symphion (a eBusiness integration company), and ICICI bank (a banking and financial services company).

Given below is our skill matrix mix, relative to our lines of business. Focusing our capabilities like this allows us make realistic promises to our customers and deliver the same - everytime!

ITO:
Application Development
DW/BI, Legacy/Midrange, Mainframes, EAI, ERP, C/S, Internet

SOA/Web Services:
Application Migration
Application Testing

ERP:
Consulting
SAP, Oracle
Implementation
Support

OPD:
Design & Development
SOA/Web Services, J2EE, .NET, RFID
Maintenance & Testing
BoT

Staffing:
Contract-to-hire
Across technologies
Direct Placements
Individual Contract Consulting
Managed Resourcing

Payrolling:
Vendor Management
IQN
Contractor Rate Analysis
Payroll Distribution & Administration
ADP - Effort Tracking and Approvals
PayMan - Benfits Administration
Principal

Products:
Connectivity Products
SOA/Web Services
RAD Products
SAP, SOA/Web Services, J2EE
Business Process Orchestration/Management Products
SOA/Web Services, BPEL, J2EE, .NET
Real-time Tracking and Tracing
SOA/Web Services, RFID, J2EE

SKILLS
Best Practices: ACS – Processes and Methodologies

Given the current model of operations which include leveraging global resources in order to maximize ROI and increase operational effiencies, ACS provides multiple options for our customer to do just that.
ACS’s two global operations in India, with 8 regional offices, allow us to provide previously unheard of scales in operational efficiencies with a hands-on, personalized approach.

ACS’s Global Delivery Model allows customers to benefits from our –
• Large pool of talented resources
• High-quality application and messaging infrastructure
• Mature processes for offshore software development, maintenance
• Variable cost structure – ensures best value for money

Some of our best practices that we follow for achieving operational efficiencies in different aspects of our business are -

Best Practices – Processes
• Offshore application development process
• SAP offshore 24/7 support process

Best Practices – Methodologies
• ACS offshore delivery and quality methodology

Best Practices – Technology Infrastructure
• Communication platform
• Payroll administration
• Rapid application development toolkits

Technology: Using technology to maximize ROI

ACS’s has selectively invested in using technology effectively to address some of the key pain points in the offshore development model of engagement, such as –
• Customer-vendor interaction
• Developer productivity
• Employee benefits and payroll administration

Customer-vendor interaction

“According to Gartner, one the major impediments to successfully offshoring development, is lack of proper communication mechanism between the customer and vendor”

ACS has built an entire project management platform for enhancing customer communications and bring transparency to the entire software development cycle. The ATEAM or ACS Transparent, Execution & Activity Management platform is completely web-based systems and allows customer

TERMS
Value: ACS – Differentiators

Past Successes: with a proven track record in delivering end-to-end IT solutions for various areas of business, ACS is your ideal partner for IT solution delivery.

Offshore Advantage: 2 development centers in India and 8 regional offices ensure the most optimum distribution of the project activities and as a result, ACS offers the most optimal and cost effective solution for enterprises.

Best Practices: Process-oriented approach ensures consistent delivery of solutions; of the highest quality – ontime, everytime!

Technology Centric: being a technology services company, ACS has invested extensively in using technology from everything to enhancing developer productivity to easing customer- partner communications and interaction.

Resource Pool: with the ability to scale up to even the most demanding project parameters, by leveraging our large resource pool and the huge talent pool in India.

LOCATION United States - Tucker, GA EMPLOYEES 100-499 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.