INDIA OUTSOURCING COMPANY
Globalcaliber
Hosting Tech Support
DESCRIPTION
We are available at your service 24x7x365 days. Whether you are a web hosting company for small and medium-sized business. We have qualified team of Linux and Window / Unix administrators / engineers who can give you quality flawless services.
We assure you 24x7x365 service, quick responses and quality resolutions from our team of engineers and designers. We highly recommend any company who is serious about hosting, and looking for highly technical professionals for their support department to seriously consider Globalcaliber as their support provider. Your clients are serviced, by trained Linux experts, 24hrs/day everyday. Your customers get immediate and quality replies. With Globalcaliber you get a readymade experienced Support team for much less than for an In house support team. Besides, you save thousands of dollars on additional such as Infrastructure and training costs. We save your precious time. Looking after support is a time consuming and exhausting task. Offload support to Globalcaliber, while you concentrate on increasing your revenue.
Your support team grows as you grow bigger. In short you get a totally scalable support. Your customers get serviced by friendly and patient support, even when temperatures run high you remain in control. All communications with your customers is handled only via Support Ticket systems and live-chat which allows you to administer whatever is going on between support and customers.
Globalcaliber support teams are comprised of computer or electronics engineers with a passion for customer service. Having been in the business for the last 2 years, Globalcaliber engineers have gained a wealth of knowledge, information and expertise, that are very rare in other companies. These skill sets are being extensively used by hosting companies around the world.
SKILLS
Operating System:
RedHat Linux, Fedora, FreeBSD, Solaris, MS Windows.
Control Panel Software:
WHM and cPanel, Plesk, Ensim, Hsphere, Helm, Cobalt RAQ, Webmin, vDeck and servers without control panel.
1) Per Ticket Plan
2) Server Administration Plan
3) Customer Support
4) Sales Chat
LOCATION
India - Nashik, Maharashtra
EMPLOYEES
6-19
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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