INDIA OUTSOURCING COMPANY

DESCRIPTION
Our company profile: We, at NetSys provide excellent services in the data entry, document management, e-Publishing and e-Accounting domains. We assure customer satisfaction, quality deliverables, reduced costs and delivery on time.

We started as an electronics company in India and have been serving global customers since 2004. We started with only a few people and by means of hard work and dedication, have now grown into a well established organization.

We have now stepped into the world of business process outsourcing.

Our company is driven by our knowledgeable and skilled workforce with a zeal for innovation. With the necessary infrastructure and effective management, we bring out the best in our employees. This is vital in helping today's businesses to remain focused on core competencies.

Edge over competition
Quality, cost-advantage and delivery on time are three cornerstones of our organization.

Quality Standards: Our independent Quality Assurance (QA) and Quality Control (QC) teams ensure excellent quality in our deliverables. Our products confirm to the requirements and also ensure customer satisfaction.

We follow formal processes starting from requirements gathering and analysis till the final delivery is made.
An independent, unbiased testing process is executed for all our products and services.
A planned and systematic pattern of actions ensure the developed system conforms to the technical requirements.

Our Team: Delivering a high quality customer experience across all channels is of utmost importance to us. We do this by focusing our attention on the most important asset of our organization - people.

NetSys is a people-centric organization that regards employees as people and not resources. Our team has some of the best talent in the industry. The focus is on attracting the right talent, aligning, developing and caring for employees through various people-centric initiatives. Our people are trained to handle the most difficult situations and are efficiently trained to give 24/7 support. With people who have extensive combined experience of over 60 years in the ITES segment and who have worked in operations and business development in senior management capacities, there is a keen understanding of the BPO domain.

Customer Satisfaction:
We focus on customer satisfaction by ensuring “quality”, “delivery on schedule” and “nominal prices” for the services we provide. Satisfied and happy clients alone can give us repeat business orders and serve as references.

Confidentiality:
Customers can rest assured that any information provided to us will remain confidential. We are very sensitive to customer’s security concerns and guarantee absolute privacy.

Technology & Infrastructure:
Most suitable technologies will be used by using our modern computing and communication facilities. We even have the flexibility to function 24 * 7 hours to ensure deliveries are made in the fastest possible time.

Cost:
We assure nominal prices for the services we provide. As we are based in India, where specialized skills are available in plenty and infrastructure cost is low, our cost will work out to be less than half of that in USA / UK. The pricing structure depends on the complexity of work, technology, specialized services and skills required.

SKILLS
Here are some of the data entry and data capture services that we provide:

Data entry from product catalogs to web based systems
Data entry from hard/soft copy to any database format
Insurance claims entry
PDF document indexing
Online data capture services
Data entry from images
Online order entry and follow up

Creation of new databases and updates to existing databases for banks, airlines, government agencies, direct marketing services and service providers

Web based indexed document retrieval services, tools and support

Mailing lists

Data cleansing

Audio transcriptions

Creation of databases of loans processing forms and legal property descriptions

Indexing of vouchers and documents

Hand written ballot/cards entry

Online completion of surveys and responses of customers for various companies, at call centers

E-book and e-magazine publications

Hospital records, patient notes and accident reports

Business card indexing

Publishing services at NetSys:

Copy writing and proof reading

Creative writing and editing

Technical writing

Web content writing and editing

White paper and reports

Resume writing and editing

Speech writing and editing

Newsletter

Digital archival of libraries

Book designing

Graphic designing

Designing brochures, catalogs and advertising materials

Image scanning

Data conversion from hard/soft copy to any other format

Online data entry and data capture services like surveys
Data cleansing and formatting

Litigation support (litigation support involves coding of voluminous paperwork, which is the result of any major lawsuit)

Forms processing

TERMS
Offshore Implementation Model
Our project implementation model has been developed to ensure seamless transition and efficient customer support. It consists of the following stages.

Feasibility Study and Requirement Gathering: During this stage we come to understand your basic requirements and needs. We review your goals, objectives, strategies and project-specific needs, and analyze the services that best suit your requirements.

Entering into an Agreement: After the sign-off on requirement analysis we will enter into a service level agreement that will detail the terms and conditions of the project.

Project Initiation: Once the SLA is signed-off we will prepare a detail project plan specifying resources and their responsibilities, schedule and technologies used. The necessary setup will be done at offshore including special measures for security requirements.

Resource Planning: To provide transparency with the offshore development unit and to ensure smooth and easy communication we can provide an onsite coordinator. During the entire duration of the project, our onsite project coordinator will be your single point of contact. The offshore development unit will be lead by a project manager, with project leads reporting to him.

Detail Design: A detail design of the optimal solution will be provided. Our team will work closely with you to ensure that all requirements are accurately expedited. Detail test plans covering every aspect of the requirements including security and performance will also be prepared.

Development and Build: Our onsite coordinator will work closely between the client and the offshore development team to ensure that the requirements are met. A round of testing will be done based on the test plans prepared during design stage.

Conclusion: Our team will consolidate all the relevant archived documentation and deliver it to your company for future reference. We will extend to you operational and technical support if needed.

LOCATION India - Chennai, Tamilnadu EMPLOYEES 6-19 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.