UNITED ARAB EMIRATES OUTSOURCING COMPANY

DESCRIPTION
Based in Dubai UAE, Global Tech is the Middle East’s leading Contact Center Service Provider. Global Tech provides state-of-the-art customized customer relationship management solutions tailored to all industry verticals. Equipped with the latest multimedia technologies, Global Tech contact center manages a vast array of inbound and outbound services through Voice, Fax, Sms, email, and web enabled communication 24 hours a day, seven days a week, with multi – language capabilities.

With a state-of-the-art next generation technology infrastructure and an existing capacity of 240+ operational seats (Scalable to 1000+ Seats). Located in the technology Hub of the Middle East -- the Dubai Internet City, we are in a position to deliver offshore contact center services, while meeting and exceeding stringent service level agreements.

SKILLS
Call Center
Sales & Marketing
Telesales
Lead Generation
Sales & Marketing
Tech. Help Desk Collection Services
Rule Based Calls
Product/ Service Sales
L1, L2, L3 Support
Early / Late Stage Billing inquiry
Replenishment
Ticket Management
Skip Tracing
Credit Checks
Lead Generation
Product Installation
NSF Processing
Authorization Calls
Order Entry
Remote Diagnostics
Telemarketing
Market Research
Troubleshooting
Verification Calls
Market Entry Support
Customer Inquiries
Customer Profile Development
Satisfaction Tracking
Post Sales Service

TERMS
To be discussed, based on the project requirements.

LOCATION United Arab Emirates - Dubai, EMPLOYEES 100-499 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.