ARGENTINA OUTSOURCING COMPANY

DESCRIPTION
CCI specializes in services of call-contact center, and recovery of overdue credit portfolios, based on higly qualified human resources and leading edge technologies.

We understand that in many cases the operator is the tie between the client and the company, for that reason we enphasize in constant qualify programs for our employees, not only by teaching the languages, but also the culture of each country and region.

SKILLS
Telerecovery

- We proceed on all periods of default.
- Contact adapted to the cultural characteristics of each country or region.
- Constant hearing trough real time acces to the region software.
- Specialized management of international portfolios collectors.
- Remainders.

Telemarketing

- Call reception.
- Call emission.
- Products and services promotion, sales and marketing.
- Mailing follow up.
- Subscriptions and restructure.
- Marketing campaignes.
- Messenger services.
- Payment remainder.

Costumer Support

- Costumer care follow up.
- Intake orders.
- Reservartions
- Information and questions answer.
- Invitation and confirmation for events.
- Promotional campaignes support.
- Orders and recuests receptions.

Client fidelity

- Telephonic audits.
- Database updates and generation.
- Costumer fidelity programs.

Marketing

- Market research.
- Client satisfaction survey.
- New products and services launching.
- Opinion polls.
- Telephonic audits.

LOCATION Argentina - Buenos Aires, EMPLOYEES 50-99 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.