INDIA OUTSOURCING FREELANCER
Shardul Surte
10 Yrs of Experience in User Manuals, eHelp Systems, Simulations, and Demos
DESCRIPTION
I am a Senior Instructional Designer/Technical Writer with one of the world's leading eLearning companies. I have also been an external consultant to the world's leading consulting firm since September 2004. I have designed, created, and delivered major documentation projects to them working from Mumbai and New York. These projects include eHelp systems using Robohelp, software simulations using Captivate, user manuals using FrameMaker, and Quick Guides using QuarkExpress. I have worked with Wipro (India) in creating online help systems for one of the world’s largest electronics companies. I have also worked with a franchisee of IBM learning services as a senior technical trainer for IBM’s suite of products. I have an overall work experience of 10 years since completing my bachelors’ in Computer Engineering in 1994.
SKILLS
• Designing and developing well-structured and instructionally sound content for user guides, eHelp systems, and presentations
• Creating rich interactive software simulations and demos
• Creating and editing style guides and standards documentation
• Conducting technical training in functional competencies
• Mentoring specialists, assessing their functional competencies and skill gaps, and suggesting improvement strategies
• Proven expertise in technical documentation tools – RoboHelp, FrameMaker, QuarkExpress, and Captivate
• Excellent communication skills and good at establishing rapport with geographically spread-out teams and clients
TERMS
Being revised and updated at present.
LOCATION
India - Mumbai, Maharashtra
EMPLOYEES
1-5
YEARS IN BUSINESS
7-10 years
CONTACT INFORMATION
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