INDIA OUTSOURCING COMPANY
U n' R Technology Services
Unique n' Reliable Inbound, Outbound, Customer Service providers
DESCRIPTION
U n' R Technology Services is a start-up BPO venture headed by Rupali Rotti & R. Vinay
Rupali Rotti:
Rupali Rotti, 30, has work experience with big companies as well as smaller ones. The bigger companies gave her exposure of quality and best practices whereas, the smaller companies gave her the skill of handling contingencies & formulating business strategies.
She has got experience in marketing, Customer Relationship Management, customer service, employee engagement, operations, service delivery, vendor management, knowledge management, handling conflicts, recruitment, MIS & Reporting, budgeting, Kaizen, ISMS/ITIL, Six Sigma & Incident/Change management.
She has undergone the Leadership Development training three times and has handled On the Job Trainings, Rewards & Recognition & Recreation and Event Management.
She is known for her creativity & skill at improving performance & quality of the team, & meeting deadlines & achieving targets.
R. Vinay:
R. Vinay, 34, has extensive experience in projects & planning, business strategy formulation, procurement, cost reduction, subcontracting, vendor development & contingency planning. He also has experience in Import-Export, Government policies, services contracts & administration.
He is specifically good in people, budget & resource management abilities. He is known for using evidence to evaluate policies, projects & programs. He analyses complex issues & provides/recommends evidence-based solutions that are based on both cost effectiveness & quality delivery of service.
He is known for his ability to identify the potential impact of organizational, political & relevant policy issues & developments.
He has established business processes to achieve consistencies, efficiencies & effectiveness in the workflow of the department & the company to enhance responsiveness & service delivery.
He has a proven track record of working well in a crisis situation.
SKILLS
U n’ R (Unique n’ Reliable) Technology Services endeavors to be a long term partner addressing all aspects of the outsourcing requirement of clients.
We boast of our strong expertise in Customer Service, Knowledge Management, People Management, Cost Reduction, Contingency Handling & Continual Improvement of processes & quality. We have exposure to Six Sigma, Kaizen, ITIL, ISMS and Service Delivery & our personal strengths are: meeting deadlines, being resourceful, budget management, creativity / out of the box solutions & conflict handling.
The greatest advantage of this start-up is that the client–requirements (technological, operational & any other) would be fulfilled as per their specifications – customizing their needs & they would have control so as to navigate their own success.
Our key differentiators are our people, customer orientation, continual improvement and unflinching focus on quality and hence, we can give assurance of maintaining high standards in execution, coverage, quality and confidentiality.
TERMS
Negotiable - can be mutually agreed upon depending on the type of project, the manpower and other requirements and the expectations of the clients.
LOCATION
India - ,
EMPLOYEES
6-19
YEARS IN BUSINESS
7-10 years
CONTACT INFORMATION
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