INDIA OUTSOURCING COMPANY

DESCRIPTION
Hi,

We Eastern Softronics Pvt Ltd(www.easternsoftronics.com) is a pioneer in website design & development field, got to know about your ESTEEMED ORGANISATION through one of our global clients.

We are a 500 seater company. Our company provides services for Software development, Website development, Online marketing, SEO and in other related platforms.

Our Company Head Quarters is situated in Dubai & Muscat. Kindly visit our website for our GLOBAL PRESENCE and download our company profile.

Contact Information:

Mr.Rajesh kanna
+91-9710883080
Managing Director
Eastern Softronics Pvt Ltd

SKILLS
Business Process Outsourcing:

Inbound Services

We use and deploy the most refined call processing and telecom services. Our call routing feature allows the system to instantly scrutinize available agents and route calls to the most suitably skilled agents.

Our operating centers receive customer calls over dedicated international private leased circuits.

We handle calls relating to various products or processes across industries.

The range of services in the inbound call center services include:

Customer Service
• Application / Claims processing
• Subscription services
• Billing queries, etc.
Sales and order fulfillment
• Order taking
• Sales closures
• Up-selling and Cross-selling
Help desk
• Troubleshooting for products and services
Inquiry Service
• Product information requests
• Dealer locator service


Outbound Services

We have got a robust infrastructure to manage campaigns for our clients. We can manage a broad range of outbound services for clients across various industry segments.

We have the expertise to set up and manage large outbound call center operations.

Our agents are proficient in handling the entire gamut of calls, from simple welcome calls to calls pertaining to surveys, verifications, lead generation, collections, etc.


Sales
• Telemarketing services
• Lead generation / qualification
• Prospecting
• Promoting new services or products
Credit Management
• Credit authorization
• Credit verifications
• Collections
Verification services
• 3rd party verification service
• Insurance verifications
• Employment verification
Market research
• Research surveys



Recruitment solutions

a) Executive Search

b) Manpower Recruitment

c) Head Hunting

d) Bulk Recruitment


Outsourcing solutions

a) Permanent Solutions

b) Temporary Solutions

c) Payroll process Outsourcing

d) Employment verification service

LOCATION India - Chennai, TN EMPLOYEES 50-99 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.