INDIA OUTSOURCING COMPANY

DESCRIPTION
Impressico Business Solutions Pvt. Ltd. specializes in niche business process outsourcing services such as

Data Processing
Data Mining
Data Analytics
Customer Services, Sales
Voice Operations
Debt Collections
Accounts Receivable/Payable


Equipped with an established infrastructure and backed by a team of young and enthusiastic Business Analysts and Technologists, Impressico leverages a three-tiered delivery set-up: voice, data and analytics.

We are focused on helping our clients better Manage their relationships with their customers and adding value through every delivery point.

Why Impressico ?

In a truly customer driven market, success depends on a company's ability to be with the customer on a round the clock basis satisfying all their product and service specific needs. For corporations, outsourcing a non core function makes business sense. It allows the corporation to focus on its core competencies enabling it to manage growth and scale, builds rapid 'time-to-market' and quick implementation models, reduces costs and enables migration of best practices, technology and processes from the outsourced partner.

We a growing Indian company, which offers a cost effective range of integrated customer care services. We offer an unparalleled level of customer satisfaction across our world-class competencies viz. email response, real-time chat, call center services, knowledge management, customized and related value added services.

Our key differentiators are our teams of professionals and a proven process transitioning methodology. We complement our strong global orientation with a thorough understanding of the Indian operating environment. Importantly, we enjoy an enviable employee satisfaction level.

Impressico encompasses the following:
• Excellent quality and consistency
• Reduced turnaround time
• Significant cost reduction
• Reduced time to market
• 24X7 customer support services

Services at a glance:
VOICE
1. Customer Support
2. IT Helpdesk Services
3. Lead Generation
4. Debt Recovery (Collections)
WEB SERVICES
1. Customer Support (Via Email & Chat)
2. Book Keeping & Accounting
3. Data Entry Services
4. Data Processing/Conversion services
5. Form Processing
6. Scanning, OCR with Editing & Indexing Services
7. Internet Online Web research

SKILLS
Employee IT Help-desk Services
Our employee IT help-desk services provide technical problem resolution and support for corporate employees.
Service Example: of this service include level 1 and 2 multi-channel support across a wide range of shrink wrapped and LOB applications, system problem resolutions related to desktop, notebooks, OS, connectivity etc., office productivity tools support including browsers and mail, new service requests, IT operational issues, product usage queries, routing specific requests to designated contacts and remote diagnostics etc.



Lead Generation
Our comprehensive Sales & Customer services ensure that we generate significant revenues for our clients and provide a return on investment in as short a timescale. We also offer outbound telemarketing services.


Data Processing Services
o Data entry from Paper/Books with highest accuracy and fast turn around time (TAT)
o Data entry from Image file in any format
o Business Transaction Data entry like sales / purchase / payroll.
o Data entry of E-Books / Electronic Books
o Data Entry and compilation from Web site
o Data Capture / Collection
o Business Card Data Entry into any Format
o Data Entry from hardcopy/Printed Material into text or required format
o Data Entry into Software Program and application
o Receipt and Bill Data Entry
o Catalog Data Entry.
o Data Entry for Mailing List/Mailing Label.
o Manuscripting typing in to word
o Taped Transcription in to word.
o Copy, Paste, Editing, Sorting, Indexing Data into required format etc.

Data Conversion Services
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LOCATION India - Noida, Uttar Pradesh EMPLOYEES 20-49 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.