INDIA OUTSOURCING COMPANY

DESCRIPTION
R Systems International Ltd. founded in 1993, is a software product development and BPO services company. It helps companies bring products and services to market quicker by using its proprietary pSuite execution framework. Customers can choose services specific to their needs from R Systems iPLM suite of services. R Systems rapidly growing list of customers include a variety Fortune 1000, Government and mid-sized organizations across a wide range of industry verticals including Banking and Finance, Government, HealthCare, High Technology and Independent Software Vendors.

R Systems maintains five large Centers for Software Excellence, one center in El Dorado Hills, CA, one center in Singapore and the other three in India (Pune, Chennai and Noida). R Systems also has a significant presence in the ASEAN area with its local headquarters in Singapore and seven regional offices. R Systems has multiple delivery centers spread across US (El Dorado Hills, CA & Salt Lake City, UT), India (Noida, Chennai & Pune) and Singapore. Singapore is also its Center for Supply Chain Management (SCM) excellence.

R Systems three delivery centers in India are ISO 9001:2000 and SEI:CMM level 5 certified. In addition, R Systems Noida unit comprising its Software Development and BPO Divisions is also certified at PCMM Level 3.

SKILLS
Area of focus BPO, Enterprise services and iPLM Services.

BPO Services
Customer Interaction: Technical support, Customer care, Order management, RMA processing, tele-marketing, Cross-selling, Up-selling, Product information, Delivery status, Billing

Back-Office processing: Billing, forms processing, data processing, document management

Enterprise Solutions
SAP Services
Data Warehousing & BI
Enterprise Portals
Supply Chain Optimization

iPLM Services
R Systems understands the need for software product development companies to reduce costs and bring products to market quicker. These companies have partnered with R Systems over the last five years as they work on aggressive time-to-market deadlines. R Systems pSuite framework is designed to provide the right impetus to the efforts of these organizations as they face ever reducing cycle times. The pSuite framework consisting of R Systems best practices, tools and methodologies ensure flawless product delivery. R Systems centers have been SEI CMM level 5 and ISO 9001:2000 certified, ensuring delivery of high quality products that are defect free and on schedule

TERMS
It varys from project to project.

LOCATION India - Noida, UP EMPLOYEES 1000-5000 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.