BUYERS
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PAKISTAN OUTSOURCING COMPANY
Alt-Source Communications
‘To provide a high quality service and customer retention whilst remaining
DESCRIPTION
Alt-Source Communications
Reliable Alternative
“Lets rise together”
‘To provide a high quality service and customer retention whilst remaining a cost effective solution provider’
Alt-Source Communications (ASC) a subsidiary of Dawood Group of Company, approaches every Customer Interaction as an opportunity to build its client’s brand and strengthen the customer relationship. We are geographically positioned and uniquely prepared to deliver added value to your business by providing exceptional service to existing customers and building your business through the addition of new customers as we have done successfully for McDonald's, Yamaha, Colgate, Eli Lilly, Abbot Nutrition, Green Star, Toucan (Pipex), Sky TV Spectrum, Moco Direct (3G), Fast Flexible Finance, TMP Financial, Phoenix Financial, Amazing Herbs and others.
Customers expect a professional, consistent service, support, and information every time they interact with businesses. ASC offers a variety of Outsourced Customer Interaction Solutions (CIS) covering each stage of the customer life cycle and has been rated as one of the Top 20 Pakistani IT companies by IBM Global in addition to being recommended as a call center by the Pakistan Software Export Board. ASC is also Six Sigma Company and the only Karachi based Call Center in the process of Customer Operations Performance Center (COPC) Certification. To ensure excellence continues we have placed extensive resources in training which has been recognized by the Government as we have been selected in partnership with Berlitz to train 1,000 call center personal this year, proving our commitment to the most important factor that ensures the success of call centers.
SKILLS
We provide a high quality service and customer retention whilst remaining a cost effective solution provider
LOCATION
Pakistan - Karachi, Sindh
EMPLOYEES
50-99
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
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