UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
Touchstone Communications provides world-class offshore integrated customer contact solutions to the financial services and communication industries.

Our customized solutions include inbound and outbound telemarketing and business process outsourcing (BPO) that enhance or replace in-house operations.

Touchstone is a seamless extension of our clients’ operations providing dramatic cost efficiencies, measurable quality and performance improvements

We offer a wide variety of services that makeup the entire customer experience. Establishing improved customer retention, delivering quality sales that lead to growth and profitability for each of our clients. Touchstone's underlying approach to success is that client relationships and satisfaction is paramount.

Our people make the difference. Touchstone Communications was built in 2002 on the philosophy of hiring educated, motivated talent and then providing them with the best training and management to achieve our clients' goals. With headquarters in Fort Worth, Texas, Touchstone brings a wealth of proven U.S. management leadership to deliver quantifiable offshore results that are of the highest quality in the world.

We currently employ 700 full-time staff with plans to double our existing space by year-end and increase our headcount to over 1000 employees


Our mission is to nurture and grow your customer base.

SKILLS
• Mortgage Lead Generation
• Inbound/Outbound Sales
• Back Office and Administration Services
• 24x7 Customer Service
o Billing Inquires
o Account Inquires
o Account Maintenance
o Service Dispatch
o Web and Email Support
o Customer Surveys
o Technical Support
• Data Entry
• Bankruptcy
• Collections
• Charge Off Purchase

TERMS
To be discussed with client in detail after initial interaction.

LOCATION United States - Colleyville, Texas EMPLOYEES 500-999 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.