INDIA OUTSOURCING COMPANY

DESCRIPTION
Valdel Xtent Global Solutions (Xtent – Extended Enterprise), the business process outsourcing arm of Valdel Corporation, is a US $25 million BPO & contact center services business.

Xtent offers its clients a global fulfillment model with the flexibility of multiple sites and a combined capacity of over 1000 seats networked across USA, UK and India for enhanced business continuity, single point SLA management framework and multi-skilled capabilities. Accentuated by its cross-border management team, which has a combined experience of 30+ years in international outsourcing. Xtent offers its clients a range of blended services with the onshore and offshore options.

Our onshore transition and account management enables effective migration of processes with a focus on maintaining and enhancing the key performance indicators.

Our service portfolio is strengthened by a strong team managing over a million transactions per month across interaction management, process support and fulfillment services to companies in the telecom, retail, financial services and travel in US & UK.

Valdel Corporation is a family owned, professionally managed corporation, which has its roots in the premier business conglomerate - The MSR group. Founded by M S Ramaiah, the group is one of the leading business houses in South India with a net worth of US $150 Million.

Valdel Corporation has established successful businesses in the areas of process engineering & design, retail and business process outsourcing.

SKILLS
We offer our services to Fortune and mid-sized companies operating in the insurance & financial services, retail, travel, telecom and healthcare sector.

Our services encompass a wide range of outsourcing solutions, such as customer acquisition, customer care, directory enquiry, catalog mail order processing, transaction processing and technical helpdesk.

TERMS
Our prices, payment terms and turnaround times vary from client to client. It is best that these things be discussed once we come to a mutual agreement with the program requirements, effort estimation, time related issues, etc.

LOCATION India - Bangalore, Karnataka EMPLOYEES 500-999 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.