BUYERS
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UNITED STATES OUTSOURCING COMPANY
E4e Inc
Business Process Outsourcing company
DESCRIPTION
Financial services
e4e provides financial services to more than 100 big and small clients helping them to reduce costs, improve profit margins and enhance process efficiencies. Our real success is rooted in one overarching idea - continuous improvement of our customer’s experiences, profitability and process efficiency.
Technology services
e4e's Technology Services spans the process of developing, testing as well as management and deployment of business applications. It also includes ongoing Technical Support for enterprise and consumer users. e4e's technology services tie in closely with our business process offerings so that your IT assets are leveraged to deliver what they are intended to - More Business Value for Less Cost.
Vision
To provide Business Value through Services
Mission
To be recognized as a Global Business Services Company, delivering differentiated services in our chosen vertical markets.
Healthcare services
e4e Healthcare Services is a company dedicated to providing a suite of practical managed care solutions to the nation's payers and providers of health care services. This suite of solutions is equally applicable to managed care health plans, self-funded employee benefit programs, and health care provider networks. e4e Healthcare Services has amassed valuable experience in offering turnkey, unbundled and ASP services to customers in multiple states.
Customer Care
At e4e, we do more to care for and understand our clients and their customers. We are dedicated to working with clients to craft unique customer care solutions that create unparalleled customer satisfaction and help retain more of your valued customers. Every aspect of our customer care solutions is optimized to provide your customers with the highest level of customer service. The type of service your customers want and deserve. Our training processes incorporate your company's philosophies and values, which help us to become a direct extension of your company. Our quality assurance processes enable us to constantly evaluate your program, ensuring the highest level of care and also help identify program enhancements to increase your customer's satisfaction. Read
SKILLS
Key Solutions & Services
e4e offers world-class solutions to serve companies in the financial services and High Tech verticals. Solutions include Customer and Technical Support Solutions, Application and Infrastructure Management Solutions, Testing and Quality Assurance Solutions, Financial Services Industry Solutions and Healthcare Industry Solutions .
Company Achievements
More than 100 customers
Over $13B in Loan Originations for our clients in the last 24 months
Over 600 Hours of Telesales calling per day
Over 1.5 million Mortgage Support calls and 300,000 Mortgage Applications in the last 24 months
Over 5 million Customer Contacts handled
Consistently rated #1 for End-Customer Satisfaction
TERMS
More info later
LOCATION
United States - Santa Clara, CA
EMPLOYEES
1000-5000
YEARS IN BUSINESS
7-10 years
CONTACT INFORMATION
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