INDIA OUTSOURCING COMPANY

DESCRIPTION
We:

A New team of professionals in the Indian Insurance sector, we seek opportunities for growth in the insurance outsourcing industry. We have Fellowship holders of Insurance in our team committed to provide Outsourcing solutions in the following areas;

1) Claims

1 a) Auto 1 b) Property 1 c) Health 1 d) Marine

2) Underwriting

3) Statistics

Supported by a 24 x 7 availability, minimum start up time, punctual delivery schedules and an affordable pricing we are prepared to take up small and medium sized projects on a per project basis or on a continuity basis.

Business Support:

We have committed resources at our back office fully equipped with the latest computer technology that would enable software downloads of solution buying companies and uploading the processed data securely back to the outsourcing buyer.

Process & Analysis team:

Our team of three professionals will act upon the input material provided to us and advise immediate solutions to the back office team which in turn will work on the given advice and decide the work schedule to complete projects strictly within the time frame. The Chief Administrator will coordinate the work process to ensure uninterrupted job performance.

Back Office:

The back office team comprises essentially fresh graduates and young employees having a decent family background with adequate computer knowledge who are recruited on a need-basis.

Availability:

We ensure 24 x 7 availability in keeping with existing standards in the BPO sector.

Intermediaries:

We strictly operate through intermediaries of international repute and organize our contracts, projects and payment schedules through such intermediaries. We keep the wire live by a routine of daily reporting.

We believe in business and its ethics. Our principles and practices match the industry requirements.

Compensation:

Our pricing is unique. Payment schedules depend entirely on the intermediary. We welcome soft projects with a view to avoid any disputes at all.

Contacts:

We do not operate through any personal connection or contacts anywhere in the world except in specific cases when authorized by our Chief Administrator.

SKILLS
I) Insurance Claims management:

Claims in the auto property health and marine insurances require attention at various levels such as

Intimation or reporting:

Store and manage data on the type and method of every reported claim and advise documents requirement and loss minimization to claimants after serially numbering the claims. Add to the statistic the type of loss, nature of loss, property affected, loss estimate and survey details.

Helpline function:

Wherever available and provided by the Outsourcing Buyer or the Insurer, the claimant will be advised through an online helpline function directly.

Claim admission:

Admissibility or otherwise of the claim will be checked thoroughly and further documents will be called for. On the basis of provided documentary evidence and the insurance policy terms conditions and exclusions a claim will be sent for further processing as liability admitted.

Repudiation or Rejection of claims will not be handled directly but only after the approval of the Insurer.

Claim processing:

After confirming the admissibility of a claim, based upon the documentary evidence, the claim will further be processed by making comparisons and correlations and verifying authentication of the submitted documents.

Determining Indemnity or Liability of Insurer:

The estimated liability of the insurer will be determined accurately within the given claim settlement parameters.

Claim payment Advice:

Will be dispatched to individual or corporate claimants upon specific advice from the Insurer.

Statistics:

Complete or relevant details of the claim will be added on a case-to-case basis to the Statistical component of the Insurer's database and outputs generated.

Long Tail claims:

Projects stuck with incomplete claim settlement will be discussed separately under this head as separate projects.

II) Insurance Underwriting management

Proposal:

Proposals will be checked for complete details and

TERMS
Strictly, prices and payment terms will be decided in detail through the intermediary on any one of the following basis convenient to the Outsourcing Buyer,

Per Project basis
Per Hour/Per Day basis
Contract Period basis

Speed of project completion, being a dynamic concept, will depend entirely on clarity of priorities and project guidance from the coordinating team of the Outsourcing Buyer.

LOCATION India - Chennai, Tamil Nadu EMPLOYEES 1-5 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.