INDIA OUTSOURCING COMPANY

DESCRIPTION
Towards Vision Technologies is a private limited company in operation for more than three years. Its major activity is in the telecom area. We have a long experience in call center industry as we have been working with our associates abroad. Our staff consists of BTechs, MCA’s and IIT graduates. The company is managed by personnel who have long experience with IT Multinationals. The company believes in quality and reliability and offers products which are easy to use and easy to maintain.

C-Zentrix is a next generation Linux appliance providing all the call center functions in a single box. It covers both inbound and outbound functions and comes with an in- built PBX and gateway. In its functionality, ease of use and reliability, C-Zentrix is ahead of any
other solution available in the market in the 120 channel range. This single box solution gives the flexibility to establish a call center operation within hours and go live without being dependent on many vendors.

In this application, we have re-engineered almost all the call centre functions more efficiently for the benefit of not only the call centre technicians, but also its agents and management.

The C-Zentrix call center is easy to maintain and can be operated by a single technician onsite or remotely by using its web based interface. Because of this simplicity, it is also an ideal ’customer contact center’ for establishments like utilities, banks, financial institutions, stock brokers, collection agencies and other service companies. This box with its IVR, PBX and ACD, Call logger, Dialer and Reporter offers the right calling solution for these enterprises.

We consider this solution a revolution as it provides extreme price performance with top of the line functionality. Find out how?

SKILLS
Our systems are made by the participation of users having long call center experience who knew deficiencies in systems. We have engineered such deficient processes to perfection. See for yourselves by taking a demo.

If you are a call center or planning to establish one or a corporation wants to establish a contact center, we will give you free trial for one week at your site. The trial pre- requisites are: 2 to 4 PSTN lines or an E1 connection or if you use mobile for your calling then an FCT converter. You need a LAN and couple of free Desktops and a person in charge who will coordinate with us.

For this trial or for any other information concerning our product, please contact Dibbendu Bhattacharya at the following address or our sales representative if already in contact with you.

TERMS
Demonstration for 7 days, excellent pricing and flexible payment mode for payment. We provide 24 X 7 online support and remote management.

LOCATION India - New Delhi, Delhi EMPLOYEES 20-49 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.