UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
FutureTek Solutions maintains a highly trained and certified staff of engineers so that we may provide our clients with a broad range of IT services. Below is a short list of the most common services we provide.

On-site Computer Repair
IT Consulting
Online Marketing
Development Services
Virus and Spy Ware removal and protection
Wireless Network setup
DSL and Cable high speed internet setup
PC Tune-up / optimization
Firewall / Router installation for increased security
Hardware relocation (moving from one location to another)
Hardware upgrades
Peripheral setup (Printer, Scanner, Digital camera, etc..)
Software upgrades and patches
Cabling services for wired networks
Data recovery
Remote Monitoring
Email support
PC hardware noise reduction
Remote access application setup and services for home and/or office
Activity monitoring and reporting
General troubleshooting and repair

Additional Services Provided at a glance:

Hardware Sales and Service
We can repair, perform maintenance, or upgrade your pc or laptop at your site or ours.

Computer On-site Technical Support:
Business and residential clients can take advantage of our superior on-site computer repair services at a hourly rate or by establishing a Maintenance / Retainer Contract.

Network Design/Management:
Our technology team provides design, implementation and support services for network infrastructure and network operating system services.

Training Services:
We provide training for a variety of software packages and programming technologies.

Strategic Planning and Risk Management:
Let our consultants guide your organization to a more stable future

REMOTE SERVER MONITORING:
Our remote server monitoring services are designed to minimize costly downtime by detecting and quickly isolating network problems. We also provide monthly reports on your server topology, fault history and availability. A Remote Server Monitoring Contract is a pre-paid monthly, semi-yearly or yearly contract enabling nightly monitoring server services.

SKILLS
Mission Statement:

FutureTek is dedicated to providing quality services on a timely basis at competitive prices. Since 1999, we have gone the extra mile to ensure that our customers are 100% satisfied with the services that they've acquired from us. Our goal is to provide superior services with a commitment to complete customer satisfaction and efficiency.

Our Vision:

Our vision is to be the affordable, high quality service provider, with a national reputation to provide a price that is untouchable by any national company, and be known as leaders in exceeding the expectations of our associates, our customers, and our investors.

Our Strengths:

With the depth knowledge of our clients' industries, we know the business needs and technology challenges that they face. Our values and expectations we set for ourselves allow us to surpass our competitors. Efficiency and attention to detail gives us a deep understanding of what solutions and services would be best benefited by the client.

Our consultants continuously learn new skills and offer new solutions as they are developed. We are fluid in both our ability to acquire and grasp new ideas, solutions and technology. Our personalities are professional and courteous with the main goal of building a strong relationship with the client.

We are proud of our information technology solutions that we provide, and hold high the clients that we serve.

TERMS
FutureTek provides our customers flexible options of payment, depending on the type of services needed.

Hourly
Retainer Contract
Maintenance Contract
Remote Monitoring
Workstation Systems (Non-Server or Router Related)
Scheduled Appointments - Scheduled 24 hours in advance
No trip charge.
$75 per hour.
1 hour minimum.
Additional time billed in 15 minute increments at $23.75
After-hours Appointments - Scheduled 24 hours in advance
No trip charge.
$120 per hour
1.5 hour minimum.
Additional time billed in 15 minute increments at $30.00

Emergency Appointments - 4 Hour response time
$25 trip charge
$120 per hour
1.5 hours minimum.
Additional time billed in 15 minute increments at $30.00
Packaged Solutions - Scheduled only
Pricing depends on individual clients needs. Please call for pricing.

Server Systems - Server Operating Systems and Routers)
Scheduled Appointments - Scheduled 24 hours in advance
No trip charge.
$75 per hour.
1 hour minimum.
Additional time billed in 15 minute increments at $30.00

After-hours Appointments - Scheduled 24 hours in advance
No trip charge.
$125 per hour
1.5 hour minimum.
Additional time billed in 15 minute increments at $47.50
Emergency Appointments - 4 Hour response time
$25 trip charge
$100 per hour
1.5 hours minimum.
Additional time billed in 15 minute increments at $47.50
Packaged Solutions - Scheduled only
Pricing depends on individual clients needs. Please call for pricing.


Maintenance and Retainer Contracts
FutureTek realizes that it is not formidable for all business's to staff a reliable and effective information technology department. As numbers of installed systems and packages increase, the demand for qualified technicians and consultants also increases. FutureTek believes that outsourcing information technology issues is an effective way for a business to reduce their total cost of ownership of information systems.

LOCATION United States - Carrollton, Texas EMPLOYEES 1-5 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.