MAURITIUS OUTSOURCING COMPANY

DESCRIPTION
We are a fully operational call center catering to the US, UK and the European Market. We are completely equipped with the latest state of the art technology for the BPO / call center industry including trained and experienced agents for the call centers catering to the US / UK. We also have agents readily available, who are bi-lingual (English, French).

Serviphony operates its main production facility in Mauritius, the best-kept secret in the offshore call center marketplace. Politically and economically more open and stable than India, Pakistan or the Philippines, English is the official language in a truly bi-lingual population; (French being the second).

We are a large network of call centers located in France, Benin, US, UK and Ireland. We also have offices in various places in the US, UK, Ireland and France.

Mauritius has invested in a well-educated work force and sophisticated infrastructure, yet maintains very competitive costs to do business. Lacking are the exotic accents and troubling politics of the better-known Asian call center locations. Serviphony and Mauritius - quality and stability - and the ideal offshore solution.

We would like to talk to you regarding a possible partnership or any business opportunities we might be able to work on which might be greatly beneficial to both our sides.

We believe in quality and we offer competitive rates compared to other call centers in India, Philippines, Pakistan, Australia or South Africa.

SKILLS
Our key competence’s are:
• Customer Service / Customer Response
• Tele-marketing B2B
• Tele-marketing B2C

Outbound Business to Business Telemarketing Services

Outbound business to business telemarketing services represent our key competence. We have implemented numerous successful telesales and telemarketing projects across multiple industries, including, technology, general services and publishing, pharmacies, etc. Appointment setting and sales prospecting techniques is usually the main focus area for many clients.

Seminar invitations for business seminars and trade show promotions are included as part of our core set of key skills.

We specialize in list cleaning and have done various projects for various clients in Europe and in the UK.

Outbound sales prospecting projects include:
• List cleaning
• Generating sales leads for various types of businesses
• Appointment setting
• Invitations for conference, business seminars and trade show promotions

Sales prospecting techniques incorporate:
• Market research surveys
• Customer surveys
• Telephone survey gathering

Inbound telemarketing projects include:
• Help desk
• Telephone sales
• Customer support
• Toll free customer service
• Order taking services
• Direct response / infomercials
• Email response
• 1.800 support
• Emergency response
• Virtual receptionist
• 24 Hour help desk
• Online customer support
• Live chat
• Appointment scheduling
• Online callback request

All our agents are bi-lingual and can speak both English and French.

TERMS
We believe in quality and we offer competitive rates compared to other call centers in India, Philippines, Pakistan, Australia or South Africa.

We can discuss this after making the first contact. But you can be assured that the pricing is going extremely pleasing for you and your company, NOT compromising on QUALITY!

LOCATION Mauritius - Port Louis, EMPLOYEES 50-99 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.