CANADA OUTSOURCING COMPANY
business process outsourcing international
contact-center outsourcing and back-office processes - Indian / Canada
DESCRIPTION
Business Process Outsourcing International - For the Enterprise and SMB market
Businesses seeking to improve the efficiency and quality of their business processes will benefit by utilizing the expertise and dependability of BPO International’s outsourcing capabilities. We specialize in the area of contact-center outsourcing and back-office processes. With a head-office in Toronto, Canada and operations located in both Canada and India, we are ready to serve the US and Canadian market-place with sophisticated integrated technology solutions.
SKILLS
No contact centre solution is too small or too large. We offer solutions as simple as voice only, or packages that include IVR (Intelligent Voice Response) with or without voice-recognition technology, CTI (Computer Telephony Integration), CRM (Customer Relationship Management), reporting, and/or multi-channel contact center services such as web-chat and email .
BPO International is an experienced, innovative service provider that specializes in the tourism, retail, financial, real-estate and technology sectors. Our head-office is located in Toronto, Canada and we have contact-center operations located in India and Canada.
Here are some high-lights of our offerings:
Telephone Call Answering Service
Let us answer all incoming calls, just unanswered calls (overflow), or all calls temporarily forwarded to our call centre. Messages can be delivered to you by email, fax, pager, or voice mail. With BPO International, you have the option of having your calls answered in Canada and/or India.
Outbound Campaigns
Labor-intensive outbound calling for Lead Generation, Lead Qualification, Market Research, Collection Services, Customer Service Audits, Tele-Sales and Volunteer Recruitment.
Here is a list of the Back End Business Process Outsourcing we specialize in:
Data Entry
Data Processing
Document Conversion
Document Scanning and Indexing
Forms Processing
Order Entry
Order Processing
Report Preparation
Transcription
Translation
Let us manage the back-office while you manage your business.
LOCATION
Canada - Toronto, Ontario
EMPLOYEES
20-49
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
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