CANADA OUTSOURCING COMPANY

DESCRIPTION
MindLink is a firm based North of Montreal, Québec, Canada, specializing in offshore human resource outsourcing consulting. MindLink offers offshore HR outsourcing services to small and medium sized firms in Quebec and Ontario.

MindLink assists its clients in outsourcing services such as CAD design, data entry, IT services and offshore call centers. MindLink's mission is to ensure its clients profit from the strength of the global workforce, with a focus on service quality and a dedication to complete customer satisfaction.

MindLink establishes firm partnerships with its clients, to assist them throughout the deployment of their offshore outsourcing projects:
· Initial needs analysis
· Offshore service provider selection
· "Request for proposal" preparation
· Project planning and implementation
· Post-implementation support and payment processing
· Offshore outsourcing initiative expansion

MindLink ensures its clients' offshore outsourcing initiatives are seamlessly integrated into their existing business processes. MindLink bridges the gap between Canadian employers and highly-qualified international workers. With MindLink, Canadian employers and their offshore employees can operate as if they were working in neighboring buildings.

Canadian companies are confronted with the reality of a high Canadian dollar in an increasingly competitive marketplace. The cost of global communications is decreasing due to technological innovations. A labor shortage looms in Canada, while masses of well-educated professionals are emerging in the developing world.

Take full advantage of these global trends with offshore human resource outsourcing.

Small, medium and large companies across Canada have embraced the benefits of offshore human resource outsourcing:
· Highly competitive offshore wages
Whether your company requires CAD design services, data entry services, IT services or call center services, the wages of skilled offshore professionals are highly competitive. For example, Canadian IT workers earn an average yearly salary of USD$36,000, whereas an equally qualified worker in India can earn from USD$5,000 to USD$12,000. Source: Evalueserve, NASSCOM
· Reduced operating costs
Offshore outsourcing service providers benefit from lower cost structures, resulting from various local economic advantages. These cost savings are transferred to Canadian employers. Offshore outsourcing allows Canadian firms to avoid recurring costs such as social benefits (including pensions and insurance), office real estate, software enhancement fees, hardware upgrades, phone lines, etc.
· Reduced capital expenditures
Offshore outsourcing can reduce the need to invest capital funds in non-core business functions. Instead of acquiring the resources through capital expenditures, they are contracted for on an "as used" operational expense basis. Significant fixed expenses such as the acquisitions of technical software, computer workstations, phone systems and office furniture, can often be avoided with offshore outsourcing. For example, today's 2D/3D CAD workstations can cost over CAN$25,000 (software and hardware included).

SKILLS
Industrial and architectural CAD design outsourcing:
· Modifications to standard products and customized products or building plans
· Updates or revisions to existing standard products
· Product series drawing extrapolation
· 2D CAD to 3D CAD conversion
· 3D CAD rendering and imaging
· 2D CAD imaging for marketing purposes
· CAD format conversion (2D-2D, 3D-3D, 2D-3D)
· Drawing cartridge modification or addition
· Bill of materials (BOM) addition or modification
· Paper to CAD
· Typical industrial or architectural design and drafting
· Other industrial or architectural design requirements

Offshore data entry outsourcing
Data entry operations can efficiently and economically be outsourced to MindLink associates.
These types of data entry operations can easily be outsourced, whether the source data is electronic, machine printed or hand-written:
· Surveys
· Business reply response cards
· Questionnaires
· Contest entries
· Subscription data
· Convention response cards
· Membership response cards
· Physical inventory sheets
· Employee time sheets and time records
· Purchase order processing
· Various forms

Offshore IT outsourcing
· Web design and website maintenance
· Custom application development (Java, .net)
· Maintenance and support services (network administration)
· ERP system support, service and programming

Offshore call center outsourcing
Offshore call center outsourcing is the ideal solution for businesses that need to focus on their core competencies, without compromising the quality of service. MindLink can provide offshore call center services at highly competitive rates. MindLink specializes in operations ranging from one to 25 seats.
· Inbound sales
· Customer service and support
· Outbound sales and telemarketing
· Surveying (satisfaction surveys, market research)
· 24/7 Reception services ("Out of office hours" commercial reception)
· Lead generation

TERMS
There are three ways to hire MindLink professionals:
· Pay-by-project
Request a quote from MindLink for a specific and well defined project. MindLink will find the ideal professional to complete the project and will return a quotation in Canadian or US dollars.
· Temporary pay-by-hour
If the scope of a project is not clearly defined, MindLink associates can be hired on an hourly basis. Their work can be monitored through the use of timesheets, or gain access to their workstations to monitor their work in real time. Send your labor requirements to MindLink and we will return a detailed quotation.
· Long-term or medium-term pay-by-hour
If long-term or medium-term positions are offered, whether they are part-time or full-time, MindLink professionals can be hired on an hourly, weekly, monthly or yearly basis. Their work can be monitored through the use of timesheets, or gain access to their workstations to monitor their work in real time. Send your labor requirements to MindLink and we will return a detailed quotation. This is certainly the most economical option available.
Depending on the project type, size and scope, payment terms may differ. However, all amounts owing are paid to MindLink, through Canadian financial institutions. No need for costly and cumbersome international wire transfers.

LOCATION Canada - Ste-Thérèse, Québec EMPLOYEES 1-5 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.