ROMANIA OUTSOURCING COMPANY
GREEN COMPUTERS
CALL CENTER SERVICES,CREDIT ADMN AND MANAG, CRM COMPLETE,TOURISM SOLUTION
DESCRIPTION
GREEN COMPUTERS is a global SOFTWARE DEVELOPMENT and CALL CENTER outsourcing company with development center in CLUJ, ROMANIA and two other local offices in Zug, Switzerland and Forth Worth, USA.
Our team has been active on the market since 1999, when something deeper than just a professional relationship forged. In 2004, after several years spent in one of Romania’s most successful IT companies, we felt we were mature enough and, since our experience urged us on the path to entrepreneurship, we set up Green Computers.
We take great pride in our young and enthusiastic team: the average age of our 53 employees is just 26 years. Our development plans are related to tripling the number of employees within a year, up to a number of 150 in mid 2009;
In the future, our plans rise up to our ambition. On the short term, we are planning to focus on the development of the BMS system, to better deliver on the needs of our partners. We are positive we can make BMS Genie the number 1 software product in our area for intelligent buildings.
Above all things, we wish to pursue innovation and customer-focus as Green Computers’ hallmarks, while remaining faithful to our philosophy: indulging in creative partnerships with our clients.
SKILLS
CALL CENTER SERVICES complete solutions:
-Technical chat support
-Inbound – incoming calls
-Outbound / marketing support
-Back office
-Scoring
-Credit control / collections
The solutions offer: up to 24 h service,guaranteed 99.9% availability,state-of-the-art Data Center,
backup solutions for inter-network connectivity, from different providers and on different media
Recording of all calls, for better quality purposes,SMS bulk capabilities
SOFTWARE DEVELOPMENT
- CREDIT GENIE - gives the possibillity to control the lending process, decision-making support when granting loans, automatic documentation of the loans, easy credit administration and management.
- FINANCIAL GENIE - ERP is a global solution for corporate leadership it brings in the Management Panel, a real-time reporting tool used for identifying the performance and potential of an organization and which significantly aids the decision-making process in terms of time and effectiveness.
Simple yet powerful, Financial Genie stands alone as a global solution for corporate leadership.
- GENIE PARTENER - CRM manages clients, events and assistance activities and enables you to administer various information like clients, sales, marketing assessment, response rate and market evolution.
- TRAVEL GENIE - is a complex, out-of-the-box software solution for the tourism industry players – operators and partner agencies. It works as a tour expert, delivering solutions for all travel, ticketing, transport, and accommodation-related procedures, and adjacent operations
TERMS
Pricing policy is based on specific projects and by mutual agreement. However competitive pricing is an important feature of our every service.
LOCATION
Romania - CLUJ NAPOCA, CLUJ
EMPLOYEES
50-99
YEARS IN BUSINESS
7-10 years
CONTACT INFORMATION
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