POLAND OUTSOURCING COMPANY

DESCRIPTION
PCM is Poland's leading B2B outsourcing call center, with over 600 seats and a staff of 1000, located in Warsaw. PCM has the largest total database of B2B and B2C records and has multi-lingual expertise in the IT, Financial, and Entertainment industries. PCM offers a unique opportunity to U.S. companies who want to expand their marketing reach to Poland as well as providing a cost-effective gateway to the European Union.
PCM's capabilities include both outbound and inbound telemarketing. Company employs state-of-the-art call handling software and hardware in achieving very high levels of client satisfaction and quality. PCM's customer references include American Express, Henkel, Nestle, Shell, as well as other multi-national firms.

SKILLS
-Database upadating and building
-Research on the potential, demand and preferences
-Hotline service (0 800... , 0 801... etc.)
-Testing the efficiency of promotional campaigns carried out
-Arranging appointments
-Acquisition of new Clients
-Sales conducting
-Debt monitoring and collection
-Reactivation of Clients and sales networks
-Opinion and satisfaction surveys

Each time we prepare specialized programmes according to the campaign's characteristics, select operators very thoroughly, train and examine them.We work 365 days a year, 7 days a week and 24 hours a day,and guarantee the high quality of services including: a permanent monitoring of operators' work, their systematic training, co-operation with the Customer, permanent analysis of results achieved. We guarantee the data safety, protection and confidentiality.

LOCATION Poland - Warsaw, EMPLOYEES 1000-5000 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.