PHILIPPINES OUTSOURCING COMPANY

DESCRIPTION
Voiceville Communications, Inc. is a Business Process Outsourcing (BPO) company duly registered with the Securities and Exchange Commission (SEC). We cater to small, medium and large scale businesses primarily in the United Kingdom, the United States of America, Canada, Australia and to the rest of the world. Our client portfolio includes 24/7 "LIVE" Inbound Customer Service, "LIVE" Outbound campaigns, Back Office Solutions, Email, and Virtual Services. We are a result oriented company driven by our ambitious goals. With experience, expertise and excellence in what we do, we know that client's satisfaction is guaranteed. Our experience and expertise in Business Process Outsourcing (BPO) are well-developed and acquired through a series of American Trainings and study of the world market. Backed-up with the state-of-the-art facilities for maximum efficiency, we live to deliver to your satisfaction. We provide dedicated Marketing Professionals at a fraction of your normal cost. With effective marketing campaign services tailor-fit to your needs, we aim to give our clients rapid growth in sales and productivity.

SKILLS
Answering Service:
*Product/Service Information Requests
*Dealer Locator Service
*Message Taking

Appointment Setting:
*Uncover pending sales leads
*Schedule appointments

Data Scanning:
*Documentation

Order Taking:
*Sales Processing
*Up-selling
*Cross-selling

Customer Retention:
*”Thank-you” or other client initiated information calls
*Requests for maintenance support
*Post sale follow-up calls

Bookkeeping:
*Accounts Payable
*Accounts Receivable

Customer Service:
*Post sales Product Support
*Documents queries

*Subscription Services Credit Collection:
*Changes in Personal Information
*Payment Information

Chat Support:
*Prospecting
*Promotions offer
*Real-time assistance
*Campaign Management
*Help Desk Management
*Website Navigation

Technical Support Email Support
*Product/service

LOCATION Philippines - Cebu City, Cebu EMPLOYEES 100-499 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.