PAKISTAN OUTSOURCING COMPANY

DESCRIPTION
“Alt-Source Communications”
“Reliable Alternative”
“Lets rise together”
‘To provide a high quality service and customer retention whilst remaining a cost effective solution provider’



Alt-Source Communications (ASC) a subsidiary of Dawood Group of Company approaches every Customer Interaction as an opportunity to build its client’s brand and strengthen the customer relationship. We are geographically positioned and uniquely prepared to deliver added value to your business by providing exceptional service to existing customers and building your business through the addition of new customers as we have done successfully for:



Project / Service & Service Type

McDonalds
Customer Service
Sales

Yamaha
Customer Service
Sales / Market Research

Colgate
Customer Service
Customer Inquiry / Awareness

Eli Lilly
Customer Service
Medical Counseling

Abbot Nutrition
Customer Service
Medical Counseling

Green Star
Customer Service
Medical Counseling

Marie Stopes Society
Customer Service
Medical Counseling

Toucan (Pipex)
Out bound Sales
Sales

Sky TV Spectrum
Customer Service
Sales / Market Research

Sky TV Spectrum
Out bound Sales
Sales

Moco Direct (3G)
Out bound Sales
Sales

Fast Flexible Finance
Out bound Sales
Sales

TMP Financials
Out bound Sales
Sales

Phoenix Financials
Out bound Sales
Sales

Amazing Herbs
Customer Service
Sales

SKILLS
Customers expect a professional, consistent service, support, and information every time they interact with businesses. ASC offers a variety of Outsourced Customer Interaction Solutions (CIS) covering each stage of the customer lifecycle and has been rated as one of the Top 20 Pakistani IT companies by IBM Global in addition to being recommended as a call centre by the Pakistan Software Export Board. ASC is also Six Sigma Company and the only Karachi based Call Centre in the process of Customer Operations Performance Centre (COPC) Certification. To ensure excellence continues we have placed extensive resources in training which has been recognized by the Government as we have been selected in partnership with Berlitz to train 1,000 call centre personal this year, proving our commitment to the most important factor that ensures the success of call centres.

TERMS
later

LOCATION Pakistan - Karachi, Sindh EMPLOYEES 500-999 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.