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PAKISTAN OUTSOURCING COMPANY



BigWig Resource Group
offshore call center in karachi pakistan

DESCRIPTION
BUSINESS PROPOSAL
Company Profile

Bigwig Resource Group (BRG) is a technology-based company providing global outsourcing solutions to organizations seeking optimal cost savings, improved business processes and operational integrity.

We can offer your business:

+ The precise mix of off-shore resources
+ Market-tested technologies
+ Proven outsourcing best practices
+ BRG mission includes helping you to realize your vision of enhanced performance, profound cost savings, and lasting business success in the world of global competition.

With office in Karachi, Pakistan BRG is a premier outsourcing solutions for IT services include:

+ Call center service
+ B2B and Enterprise Application integration
+ business activity monitoring
+ Medical Transcription
+ information analysis

Emphasis on quality
Our quality assurance teams are comprised of individuals with strong experienced backgrounds. Their backgrounds and aptitudes, combined with best practices and technologies, ensure a 97% or better accuracy rate.

SERVICES
SALES
· Marketing
· Lead generation
· Promoting new services or products
· In Bound / Out Bound Telemarketing
· T-mobile
· Sprint
· Dish Network
APPOINTMENT SETTING
· Time share Appointment setting ( 90 min presentation )
· 3rd party verifications
· Doctor / Lawyer Appointment setting
MARKETING RESEARCH
· Research surveys
· Opinion surveys


MEDICAL TRANSCRIPTION
· Transcription
· QA services
MORTGAGES
· Direct Sales
· Lead generation
· Refinancing
· Application Forwarding

SKILLS
SKILLS
As experts in call center management systems and distribution, Bigwig Resource Group, is involved in every stage upon client selection of Call Center Management Systems from implementation to completion offering continual functional and technical support. Our extensive skills encompass all aspects of implementation and operation, including business requirements definition, development of functional specifications for client approval, system design, and overseeing development teams customizing to fit specific client needs. Typically, we are on-site at the retailer’s locations handling client contact, providing functional and technical training and support, and resolving any and all troubleshooting issues that arise when the client initiates usage in a live setting.
Unlike other consulting firms, at Bigwig Resource Group, we possess operations experience in a distribution center at the Best-level. Our Resource Group is well versed in all aspects of multiple location management, from budgeting to productivity to establishing and maintaining business partnerships. We pride ourselves on our proven track record for effectively administering multiple implementations. This is due to effectively directing team members in the development of Call Center modifications to ensure that all business requirements are met within budget restraints and time schedules. In addition, Bigwig Resource Group has experience with large distribution agents, having been responsible for the successful implementation of a 1500 square-foot Call Center.
Regards

TERMS
Contact

Anil Kirmani
CEO
BigWig Resource Group
Email : anilkirmani@yahoo.com
Call : +92-321-250-7422

LOCATION
Pakistan - karachi,

EMPLOYEES
50-99

YEARS IN BUSINESS
4-6 years



CONTACT INFORMATION
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