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PAKISTAN OUTSOURCING COMPANY



Verbal Ocean
Business Across Nations

DESCRIPTION
• Live call handling - no messaging
• 24 hour cover - 365 days per year
• Solutions to simple and complex situations
• Dedicated call center in Pakistan
• Human resource monitoring
• Fully computerized call handling system using the most up-to-date technology
• Professional, experienced, fully trained customer service receptionists
• Services tailored to meet clients requirements
• Wide client base
• Value for money service
• Personal attention from a dedicated customer service support team

SKILLS
• Appointment setting.
• Business to business telemarketing.
• Database updating.
• Lead generation.
• Mystery shopping services.
• Telemarketing lists and lists for direct mail.
• How to develop telemarketing scripts.
• Telephone surveys.
• Telesales to both consumers and businesses.
• ACD and IVR inbound call center systems.
• Advanced routing and data capture capabilities.
• Toll free acquisition / vanity number / voicemail and transcriptions.
• 24/7.
• Availability, dedicated and shared representatives.
• Private secure networking, VPN, Firewall.
• Full statistical daily call activity reporting for our inbound call center.

LOCATION
Pakistan - Lahore, Punjab

EMPLOYEES
6-19

YEARS IN BUSINESS
1-3 years



CONTACT INFORMATION
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