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INDIA OUTSOURCING COMPANY



Ashgart
Call Center ( Outbound & Inbound )

DESCRIPTION
Ashgart Infotech is a fast growing Business Process Outsourcing (BPO) and Software/Hardware Solutions (SHS) service provider in India.

We manage customer care services and back office processes for leading global organizations in the domains of ITES, medicine, mobile and telecom, education, software development, and data compression and encryption techniques. Our services include customer care, data control tools, technical support, telesales, transaction processing and other value additions.

Ashgart Infotech has a team of skilled and dedicated professionals providing cost effective implementation of outbound outsourced business processes and creative solutions in software development tailored to take care of specific client needs.
From catering to software solutions, in various areas including Operating, and Controlling Systems for medical devices, mobile and telecom units, and 5 star hotels and fine dining restaurants, we have the expertise and competence to deliver world class solutions for your business.

:: OUR SERVICES ::

Ashgart Infotech not only provides customer care services to companies in U.S.A & U.K but also specialises in developing custom made softwares/firmwares for a wide range of businesses to maximize their efficiency and provide data security.

Ashgart Infotech also has expertise in various fields in the Information Technology industry, including :-

1. Information Technology Enabled Services (ITES) -
Ashgart Infotech is currently providing ITES services to its clients in the Mobile & Telecom, Medicine, Hotel & Restaraunt, and BPO industry.

2. Customer Care -
Our agents are providing outbound Customer Care Services in the BPO and call center unit in Pune, India for its various processes in Mobile & Telecom and Medicine.Simultaneously teams with skilled and semi-skilled professionals are currently being trained to multitask in various other processes at our unit in Pune, India.
Ashgart Infotech is expanding and venturing into sectors like Education, Medicine (Radiology) Services to various countries the world over.

3. Medicine -
We are currently selling non-controlled drugs for one of the biggest retail pharmaceuticals, based in America.
We also provide top notch accredited consultancy services to other countries in the different aspects of medical procedures.
We are in the process of creating a facility to provide support in Radiology by having qualified and experienced professionals analyze MRI & X-Ray reports. We already provide consulting experts in the same area and are currently in the process of formalising it, into a KPO (Knowledge Process Outsourcing) unit.

4.Mobile & Telecom
Ashgart Infotech provides outbound customer care and services in our BPO and call center unit in Pune, India for its various processes in the domains of Mobile & Telecom industry for leading global organizations.
We have a dedicated and highly trained business team which specialises in tracking and understanding the client's specific requirements and providing cost effective and practical solutions to them.

5. Data Compression & Encryption
Ashgart Infotech has developed expertise in encryption techniques for all kinds of input data so that total security is provided to the information. Such encryption techniques can also be built into the software/hardware requirements for any kind of equipment that requires high level of secrecy. We are also currently engaged in creating cutting edge compression techniques, that would outstrip existing compression ratios, by a significant margin.

6. Customized Software Development

We also provide cost effective solutions, tailored to a client's specification, in case of application oriented software, and CRM's ( Customer Relationship Models ).

SKILLS
By September 2009 Ashgart Infotech would have expanded to include in addition to its existing centres in Hyderabad and Pune, centres in Gurgaon, Kolkatta, Chennai, Bangalore and Cochin.
At the end of the year 2009, we will be employing 500 trained professionals at Ashgart Infotech. There will be 81 multi tasking teams catering to our valued clients.
Ashgart Infotech is experiencing exponential growth and is working towards its contribution to the growth of IT and ITES industry through our BPO/KPO, software development and call center services.

LOCATION
India - Pune, Maharashtra

EMPLOYEES
6-19

YEARS IN BUSINESS
1-3 years



CONTACT INFORMATION
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