INDIA OUTSOURCING COMPANY

DESCRIPTION
Eternal Tech is a software consulting and outsourcing organization, aims to support organizations to achieve competitive edge in business arena. With rich domain expertise and dedicated service delivery models, we offer customized software and application development services. We provide offshore inbound and outbound process outsourcing services for both voice and data support operations. We also offer maintenance and professional staffing solutions for diverse customers.

We offer end-to-end business processing support to our clients. We offer them turnkey projects, build apt solutions, manage and support systems in terms of infrastructure, applications and business processes.

Our extensive services and support network has a rich mix of associates, alliance partners, strategic stakeholders located across different global geographies.

Eternal Tech values its relationship with customers. Our customers are our brand ambassadors. We go a long way to establish enduring business relationships with our valued customers for enhanced service delivery and effective support offerings. We have established ourselves with strong technology competencies mixed with business-orientation. Our rich expertise in rendering services and support systems for wide range of business verticals such as banking, finance, insurance, healthcare, legal and many more. Our high quality and value added solutions support clients to improve their businesses and operations. Eternal Tech strives for continual improvement to bring advanced technology to enhanced service offerings. We work towards integrating superior technology into support systems for better business results.


Eternal - Infrastructure

Eternal Tech is equipped with world-class facilities such as superior quality software systems, sophisticated programming technologies and environments, enhanced database management applications and systems, assorted operating systems, and automated applications to offer help desk services and other related solutions. Our high-tech infrastructure enables us to offer customized services and solutions to cater the needs of customers from diverse business operations and backgrounds.
Our infrastructure includes the following: Technology - Data

Technology - Data

Switch Capacity : 200 Agents
Network Router : Juniper
Server : IBM Series X 3650
Operating System : Windows 2003 Advanced Server, Windows Vista and Linux
Firewall : Juniper
Anti Virus/Content Filtering on Servers : Juniper
Desktops : Lenovo/IBM Thinkcenter, 2.2 GHz, 1GB, 160GB, 17"TFT
Workstations that are web enabled : Lenovo/IBM Thinkcenter, 2.2 GHz, 1GB, 160GB, 17"TFT
Call recording capabilities : 100%
Power back-up : 100%

Technology - Voice

Telecom Network redundancy plan : 1:2 for UK and 1:2 for USA.
International Private Leased Circuit(US) : Bharati-Airtel, VSNL
Long Distance Carrier : Bharati-Airtel, VSNL
Number of T1' (PSTN) Currently : 3
International Private Leased Circuit(UK) : VSNL
Long Distance Carrier : Bharati-Airtel, VSNL
Headsets : Plantronics

SKILLS
We provide an assorted range of industry-intensive process solutions services to support clients from diverse business operations. Our capabilities span a broad spectrum of value-added customized services with world-class quality standards.

Our customized solutions integrate processes, strategies and business operations into a unified service delivery to cater better service to their customers. Our solutions are empowered with our dedicated expertise. We have deep domain knowledge in imparting market-driven services and support solutions.

We have conceptualized the strategic business delivery model to offer comprehensive services to cater all the requirements of business process outsourcing industry. We always emphasize on utmost quality standards in each of our service delivery effort. Eternal Service Offerings

Business Process Outsourcing
Knowledge Process Outsourcing
Legal Process Outsourcing
Software Development
Application Development
Offshore Development
Maintenance and Support
Consulting Services

TERMS
Price: based on project
Payment Terms: Can be discussed later.
Turnaround Time: ASAP

LOCATION India - Bangalore, Karnataka EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.