URUGUAY OUTSOURCING COMPANY

DESCRIPTION
Telecom Networks is a call center founded in 1999 by a group of professionals with vast experience in the telecommunications, information technology, finance and direct marketing industry. This has allowed us to build a flexible, cost effective, state of the art and reliable network to serve our growing customer base.

We offer call center outsourcing services such as Inbound ( customer service, order taking, etc ), Outbound (telemarketing, lead generation, appointment set up, collection, etc ), Data Entry (database update, market research, payroll, etc ) and Web Chat for the demanding markets of USA, Canada and Spain from our Operations Center strategically located in Montevideo, Uruguay.

Our customers are small and mid size companies from a variety of sectors such as telecommunications, pharmaceutical, real state, marketing, law firms, hospitals and others. Telecom Networks is a true bilingual call center where 80% of our telemarketers are native or perfect english speakers, all speak spanish and can also handle campaigns in portuguese. Our ongoing search of excellence in service is based on our human capital. We select and train the best professionals in the market. Currently 75% of our telemarketers have a college degree and/or are currently attending university.

Our modern office, competitive salaries, compensation packages and challenging environments allow us to have a turnover rate of less than 12% a year This is how we have been able to build a successful group that can quickly adapt to the needs and requirements of each client and grow with them. No call center project is too small, big or complex for us, this is why any company in need of outsourcing core or secondary services can benefit from the low costs and high quality services offered by Telecom Networks.

For more information, please visit our web site: www.telecomnetworks.net

SKILLS
To provide the best service, we are permanently optimizing our campaigns according to the demands of each client, and we adapt according to the necessary technologies. We can provide options going from Full Outsourcing (all your calls are handled from our Contact Center) to Co-Outsourcing (we handle the overflow of your own Call Center).

Outbound Services: Cold calling,Lead generation, Lead qualifying, Appointment setting, Telephone surveys, Database updates, Collections.

Inbound Services: Customer service, Order taking, Help desk, Virtual recepcionist, Follow up of claims and sales, Email support, Answering service.

Data Entry Services: Data Entry, Data Conversion, Web Research.

For more information, please visit our web site: www.telecomnetworks.net

TERMS
For more information about prices, free quote, please visit our web site: www.telecomnetworks.net

LOCATION Uruguay - Montevideo, Montevideo EMPLOYEES 100-499 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.