BUYERS
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INDIA OUTSOURCING COMPANY
EXL Services
Non-voice profile
DESCRIPTION
EXL Service is a leading provider of value-added offshore Business Process Outsourcing solutions to the Global 1000. EXL is a U.S. incorporated company, with over 6,000 professionals across five world-class service delivery centers based in India. EXL provides back-office and voice outsourcing solutions as well as research and analytics and specialized advisory services. EXL is one of the few companies managing complex transaction processing operations and offering end-to-end solutions.
Job Position: Customer Care Executive
1) Worked as Customer Care Executive on behalf of British Gas.
2) Job profile was to do the necessary correction to retain the customer whose connection
Was transferred to other company while updating the details, or to find the reason for
What the customers are going the other company.
3) We were working on different threads of the system.
4) Ensure compliance with appropriate control and regulatory environment to help
Mitigate customer risk.
5) Giving effective and productive delivery
SKILLS
1) Worked as Customer Care Executive on behalf of British Gas.
2) Job profile was to do the necessary correction to retain the customer whose connection
Was transferred to other company while updating the details, or to find the reason for
What the customers are going the other company.
3) We were working on different threads of the system.
4) Ensure compliance with appropriate control and regulatory environment to help
Mitigate customer risk.
5) Giving effective and productive delivery.
LOCATION
India - pune, maharastra
EMPLOYEES
1-5
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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