INDIA OUTSOURCING COMPANY

DESCRIPTION
A hosted call center can immediately empower you with a call center that provides web based telecommunications services and hosted call center software for agents located anywhere in the world.

Manage Your Business Instead of Your Technology - Technical expertise requirements are minimized because Fluentix provides the system support directly. Fluentix’s hosted call center allows you to focus on your business processes and your revenue. Web based applications enable you to manage multiple simultaneous campaigns, agents, and records.

Minimize Capital Investments - Customers pay a monthly service fee per agent, or an hourly rate per agent login, with only a one month commitment. Fluentix has already made the following investments in a hosted call center system for their customers.

SKILLS
Hosted Call Center services, Predictive Dialers:

Increase Productivity - Using our hosted call center, predictive, power, or preview dialing and voice messaging options can increase outbound contact rates. Inbound and outbound projects can benefit from scripting to reduce training time and ensure data accuracy.

Manage Regulatory Compliance - FCC, FTC, FCDPA, and DNC regulations must be managed, even with a hosted call center; Fluentix provides all the tools you need to manage customer satisfaction and regulatory compliance for your hosted call center

Rapid Implementation - Hosted call center solutions allow you to begin working quickly. Very little setup is required and training does not take long because the web based applications are intuitive for agents and administrators. Because Fluentix's hosted call center includes the server, software, data lines, and long distance services, contracts are quickly executed with one vendor that is prepared to add agents on demand.

TERMS
We work for $12/hour/seat.

LOCATION India - Hyderabad, South EMPLOYEES 100-499 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.