INDIA OUTSOURCING COMPANY

DESCRIPTION
E-Softtek Private Limited is an ISO:9001:2000 certified company, which is handling multifaceted diversifications from outsourcing to software development. ES has the state-of-the-art IT enabled service capabilities which are the key requirements for handling BPO activities. ES’s strength, capabilities and infrastructure enables it to large, voluminous, time bound processing activities requiring meeting of quality and service standards. As the BPO processing is a compelling business strategy, we at ES attempt the possible outsourcing opportunity and present our capability as an integrated technology and process outsourcer catering to all your needs and prove that ES would be your partner to provide end to end services across the value chain. ES is fully aware that how critical the maintenance of databases is to any business, educational or research organization. Through a combination of technology know-how and a top-notch team of editors and researchers, ES helps you stay ahead in our business relationship fully equipped with well managed information.

Software Development
ES does application development on both Microsoft and Linux platforms with this offshore model. We have experience in developing client/server and multi-tier database applications as well as stand alone desktop solutions. We specialize in designing, developing, implementing and supporting software systems. We are focused on delivering customized application software solutions in client/server platform and in web domain. We also take care of more routine IT tasks like application maintenance (bug fixes, new features etc.), testing of web based solutions and web publishing. ES provides software services that are delivered on time, within budget, and that exceed their quality goals with a total customer-centric approach.

About Us
E-Softtek Private Limited is lead by Mr. Chandrasekar Venkatesh, CEO. He has a proven track record of conceptualizing, designing, and implementing successful projects for diverse lines of business. He is supported with a team of professionals arraying from all walks of life. The company was incepted in the year 2000. The constitution is a Private Limited Company and is registered with the Registrar of Companies, Chennai, Tamilnadu, India, under the Companies Act, 1956.

Our Mission
ES develops easy to use tools to make your job easier, cost effective, utility software solutions for everyone. ES offers a variety of transaction-based IT-enabled services. These include high quality, cost-effective data entry services ideally suited to high volume data entry applications such as data base and mailing list compilation, key from images, electronic publication, file conversion, back office processing for a range.

Our Strategic Focus
ES focuses exclusively on the segment of the market where we can provide strategic, multi-process, end-to-end business solutions and where we can leverage our firm’s core competencies. Internally our goal is to maintain a stimulating environment that offers our staff challenging work in a pleasant atmosphere conducive to creative thinking, learning and professional growth. With a customer-focused attitude, desire to understand customer business and identify the right partner for executing the job, ES acts as a catalyst for business process outsourcing from India. Our

Slogan - “QUALITY BY EXCELLENCE”

Our R&D staff with rich and vivid experience work round the clock with innovative skills, updated software technologies and perfect interpersonal learning, which makes this division an unique one. ES has developed in-house software packages and automation tools to improve turnaround time, quality performance, retrievability of production process, etc.

SKILLS
Our Services

Software Development Platform:
Windows / Linux

Development / Environmental Tools:
Microsoft Visual Studio
JDK 1.3
Macromedia Flash
.Net / ASP
Oracle / MySQL

ITES Unit:
XML conversion
HTML / SGML conversion
E-books publishing / e-accounting
Data entry / conversion:
Claims processing / forms processing
Medical claims / insurance claims
Image cropping
Mortgage underwriting
Large volume of health insurance claims
Acrobat PDF/Jpeg/Tiff conversion
Surveys/airway bills
Index cards
Polling information
Property tax records

The final output can be provided through e-mail, FTP, direct modem transfer - Telix, Hyper Terminal, CD-R, CD-W, DVD.

Our mission also includes solving world-class solutions, with strength of leadership, abundance experience, strong client focus, strategic planning, communication, human resource, infrastructure and security arrangements, to be able to deliver to you the best in class.

Call Center Services:
ES is providing the customers with considerable time savings, and appropriate, cost effective solution for their inbound call center requirements. Our team is highly consistent and it delivers a world-class quality service and guarantees the rapid delivery system. We systematically monitor call centers based on our special criteria checklists which includes:
Training programs
Business models
Staff qualifications
Management integrity
Technology

ES Services:
Customer service
Application / claims processing
Subscription services
Billing queries
Sales closures
Up-selling and cross-selling
Verification services
Insurance verifications
Telemarketing services
Lead generation / qualification
Prospecting
Promoting new services or products

TERMS
Production Capacity:
Conversion : 30,000 Kb/day/process executive
Team Strength : 225 plus/shift
Rate Expecting : 0.6€/Kb (subject to nature of work)
Payment Terms : against LC/BG
TAT : 22 days
QC Report : within 7 days
Payment Time : maximum 15 days after QC report

LOCATION India - Chennai, Tamil Nadu EMPLOYEES 100-499 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.